4/10 Poor
Peter F.
15 May 2022
Liked: Cleanliness, location
Disliked: Check-in, communication, listing accuracy
Spoilt our holiday
Property was still being prepared 2hours late
Property was non smoking but stank of smoke (previous guests?, cleaners?)
Pool was full of flies so had to clean myself.
Marble surface in the kitchen was cracked and we were told no to use it, so didn’t have a functioning kitchen for the visit.
Only bedding was a thin blanket or a stained duvet without a cover so had to but our own bedding on arrival.
The smaller items we would expect weren’t provided such as mirrors in bedroom, or dishcloths in the kitchen.
All of the above could have been managed but the agent wasn’t interested. Inexperienced and under qualified to help guests enjoy their holiday. I will personally steer clear of any property run by Seashell Property management again. We get too few holidays in this day and age and they ruined our experience. They shouldn’t be allowed to do that. They weren’t available they insisted I wrote to them as they didn’t want yo talk and they did nothing or offered nothing to rectify the situation. I hope no one else suffers this.
Peter F.
Stayed 4 nights in Apr 2022
