2 Bedrooms, 2 Baths, Sleeps 8
Panama City Condo Vacations, VTrips
No refunds for cancellations made after payment is made
Family Beach Vacation
Everything was great except for the air conditioning went out the first 30min we were there and had to be moved to a different condo 3 floors above us for 3 days until the unit was fixed then had to move back down. That was a huge inconvenience since we had 4 kids and 4 adults (so lots of stuff). I dont really blame that on the owners of the condo or the condo itself not being what it was in the pics. We always enjoy PCB and the facility was pretty!
Thank you for taking the time to provide feedback. We are sorry that it was inconvenient to move. Unfortunately it was a busy time and we had other bookings already so we couldn't keep you in the new place. We would have if we didn't have other bookings. We are glad you enjoyed your stay and hope you will stay again.
Great view!! Would love to stay again
Only issue with had with the rental was the sink kept clogging and the disposal quit working. Everything else about the rental was great!!! Would love to rent again.
Worst vacation I’ve ever had and terrible service.
No refrigerator, no ice maker in property, floors and showers were filthy, 3 hours late in check in time, AC only stayed at about 78 elevators can have 20-25 min wait in the evenings and the list goes on and on....
The unit was ok. We had some housekeeping issues when we arrived. Cindy was super nice and took care
This was one of many trips to PCB and staying at Treasure Island .I have to say we noticed signs of aging of the property. The balcony floors are in bad need of power washing. We love PCB. Hope the area can continue to recover from hurricane Michael.
We are happy to hear that you loved the area. Although with some setbacks with the past hurricane, we are still kicking with many more days to host our guests. We hope that you had a wonderful time and we look forward to your return! Do not hesitate to give us a ring the next time you are in town and in need of a beach getaway. Our apologies if anything was not properly addressed prior to your arrival, but we were happy to know that all issues were taken care of immediately. Again, we thank you for your feedback and PCB will be right here waiting for your return.
We always love the beach . I won’t however stay in this room again. We got there late and noticed a smell and could find it. We also noticed quit a bit of sand through out the unit. The sheets had not been changed but had no choice but sleep on them the first night. I spend the next morning of my vacation washing all the bed covers , sweeping up a ton of sand ( no dust pan so I swept it all in the corner at from door). Rug in living room was disgusting. I called and was told they would get back to me but no one ever called. Needless to say I will be disputing the cleaning fee.
We are sorry to hear about your experience. This is not what we ever want our guests to expect and for that, we truly apologize. We will do what we can to make things right for you and if given the opportunity to discuss these issues further, we are happy to continue to do so. Customer satisfaction is something we take very seriously. Our housekeeping team works diligently to provide our guests with comfortable and clean accommodations. We will bring this to our teams attention to ensure that the standards that our guests have become accustomed to are being upheld. Although you may be reluctant to return, we hope to have the chance to host you once more and provide you with the 5 Star experience you deserve. If you have any additional comments that you would like to share with us regarding your stay, do not hesitate to let us know. We are always eager to improve and make the vacationing rental encounter great for our guests. Thank you for your time and feedback once more.
Very spacious beds were comfortable condo was clean the view was exceptional. This is my second time staying at Treasure Island but 1st time at this particular condo. I will say I liked this one better than the other but just a little I loved both of them. You will not regret staying here. Check in and out were super easy.