10/10 Excellent
Gina G.
31 Jan 2020
Liked: Cleanliness, check-in, communication, location, listing accuracy
Off the beaten path
This is a great property with friendly staff and very clean and close to the strip. We had a great stay and would book it again if we have a chance.
My only problem is with the timeshare personnel when trying to get my parking pass. They talked me into attending a session, and then I wanted my friend to join (that were not with me at the time). I had them go down and try to sign up a few hours later and was told that it was full and that they would be put on a list for cancellations. I came back a day later with my friend to inquire if my friends were able to be put on the list and was told (in private) with my friend that they did not qualify to be at the meeting. I stated that I would not attend if they were not able. She (Debbie) told me that she would look into seeing what she could do. She offered me/them a $50 gift card (over and above the 7 night stay package) and could bring them for the breakfast but would not be able to get them hooked up with a timeshare.
I did not know that based on giving them our ID's that they could assess our financial status. They need to state that when getting you signed up. I am not comfortable with that and told them that I would not attend and that I wanted my $20 back. I am not happy with being dragged into a situation that I don't have all the details. I am not interested in a timeshare and was told to just show up for a free breakfast and listen to the speel and get a free week anywhere and all I have to do is pay the taxes THAT'S ALL.
I was not given back my $20 and did not attend, but I do not like being swindled out of money and trapped into situations that do not tell you the whole truth. I as upset with them and felt bad for my friend.
Gina G.
Stayed 3 nights in Jan 2020
