2/10 Terrible
Cristina B.
9 Aug 2023
Liked: Cleanliness, location
Disliked: Communication, listing accuracy
Air con CON
Finca Los Monteros is a beautiful place, peaceful, with wonderful views and a fantastic pool. HOWEVER… DO NOT STAY IN THE SUMMER! The house is not properly insulated and has no air con: it is AN OVEN in the heat. In the 2 upstairs bedrooms, directly below the uninsulated roof, it was 32 C at night with 2 fans going on all night, not enough to sleep comfortably. The large lounge/dining room, also directly under an uninsulated roof, is the only part of the house where the Wi-fi works, but too hot to spend much time in. Our stay was so unpleasant due to the lack of relief from the heat. The property was advertised as having air con at the time of booking, an essential factor for us. On arrival, we found that there was no air con whatsoever (well, a noisy mobile unit in one of the bedrooms, the duct through a roughly cut hole in the shutters letting mosquitos in). Basically, the owners had not told the truth. Funny enough, they ‘updated’ the info as soon as we complained!
Also, the internet did not work until the owners decided to have it sorted a few days later, so any communication with them and Vrbo cost us money.
Our holiday was spoilt through no fault of our own. Do Vrbo check that the information on their website is correct? We have requested compensation from the owners which they refuse to give us. Not a pleasant experience overall. 👎👎👎
Cristina B.
Stayed 14 nights in Jul 2023