Situated in a quiet neighborhood in beautiful Altadena/Pasadena, this guesthouse offers the complete amenities for friends and family on vacation. This is your home away from home. It has 5 beds in 3 bedrooms, all updated with the finest in mattress quality for comfort and restful sleep. It has a full kitchen with gas stove, oven, microwave, fridge, dishwasher, toaster, coffee brewer and more. Washer and dryer are also available in the garage that can also hold two cars. It offers free wifi and an entertainment system that includes flat screen TV and bluetooth enabled speakers. Relax indoors or stay in the patio deck at the back that leads from the master bedroom. This house is perfect for vacation or for a group on a business retreat. Stay and be our guest for a restful getaway.
- Calendar last updated:
- 23 Mar. 2019
Check-in: 4:00 pm
Check-out: 11:00 am
100% refund if cancelled at least 14 days before arrival date. 50% refund if cancelled at least 7 days before arrival date.
Met all of our needs
The rental met all of our needs. The owners were pleasant and helpful with our requests.
Not at all what expected. Very disappointing.
We arrived at the property and were somewhat surprised that there was no one around to meet us and a padlock on the door like you find at any store. Also, all of the trash bins were against the unit and the smell from the trash was quite strong. Upon entering the unit it was hot (none of the air units had been turned on) and there was a strong odor throughout (different then the odor outside from the trash). There were dirty dishes in the dishwasher and table linens were stained as were the couches in the living room area. At further inspection of the accommodation, there were no blankets for my guests in the bedrooms. The bedroom with the attached bathroom, had stained sheets on the bed and hair on the sheets. The house overall was not clean. My guests and myself did not feel at home or comfortable at all. My husband was outside with one of our guests and briefly met the owners. Unaware of the issues, my husband told them that everything was okay. He did say that they were nice people.The pictures show the unit but do not accurately portray the condition of the unit or the items within. We had to go to a different property because we were not use to these type of conditions. I initially told the owners we left due to a family emergency as I did not want to cause issues while on the property. However I did tell them why we left and received no response at all to those concerns. We have been using HomeAway for many years and this was VERY DISAPPOINTING! Do not recommend if other alternatives available.
The guest told me that she had left the house on Sunday September 16 after staying for 1 night. She said that there has been a family emergency and was asking for a refund. On Monday, 9/17, I told her that based on the cancellation policy which is 7 days cancellation before reserved date, I would not be able to issue a refund. That is when she started complaining about the condition of the property.
Those complaints are simply not possible because of the standard checklist that we apply before guest check-ins. All our previous guests would also prove her wrong.
We have been running the rental property for 1 year now and have collected very good feedback about cleanliness and tidiness of the unit from various guests.
I really believe that there was a reason for them to leave early because she did not seek any other accommodations for their planned vacation around Pasadena. VRBO confirmed that they did not make any calls to change their accommodations. If she did not like the place, she should have informed VRBO and sought accommodations elsewhere and I would have worked with her if that was the case.
There was a time when my electrical panel was broken. The guests checked in but the outlet kept tripping. I called electricians but because it was a weekend, I could not get someone who was available. I suggested for them to find accommodation elsewhere and they called VRBO and they were able to get a place to stay. I processed the refund ASAP. Her comments are baseless and I am willing to invite any guest to check the house before reserving and continue to book if satisfactory.
Great location and accommodations
Very Hospitable and beautiful location.
Clean and cute home.
We stayed with a friend and his daughter at this cute home. It was our friend’s first experience using home away. He loved it! An Aldi is close by, as well as several restaurants. We had a delicious Southern meal at Big Mama’s. We didn’t have any issues! The master has an en-suite.
A place to rest your head
Home was just a place to crash at night-nothing spectacular. Needs a good deep clean and some ant-killer sprayed around the house.
Nice place to stay but needs a little attention
Nice quiet neighborhood. The parking is off the street under a covered awning which was really nice. The house had plenty of space for our family of 7. Nice kitchen and living room areas. Here are the things that could use some attention: 1-Overall cleanliness. There was a layer of dirt on top of the refrigerator, hair on the sheets in our bed, a HORRIBLE urine smell in the master bedroom and bathroom. 2-There were no blankets for the beds in the kids rooms. 3-It would have been nice for the owner to turn on the A/C before we arrived. When we arrived it was VERY hot inside and took all day to cool down. Luckily we had plans to leave right away so it wasn't too big of a deal. 4-The shower drain in the main bathroom did not drain very well.
I still gave it four stars because it was priced very well, in a great neighborhood, nice clean towels, soap and shampoo in both bathrooms, paper towels in the kitchen, etc. Besides the few things that I mentioned above, it met our expectations and I would stay here again.