6/10 Okay
Lisa M.
18 July 2023
Liked: Check-in, communication, location, listing accuracy
Disliked: Cleanliness
Lovely unit but let down by maintenance
The host was very accommodating, allowing us to deposit our bags early so that we could free ourselves of the hire car and get on with our day. It is also a good location in terms of being an easy walk to the station and shops/pubs. From the pictures, however, we hadn't grasped that the flat was a basement flat. This meant that there's quite a bit of noise transfer from the street (and we had problems getting in as we tried to go in the wrong door). Initially we didn't realize either that the windows behind the shutters had been left open, so that of course that made the noise worse.
Maintenance and attention to detail seem to be an issue. A number of lights weren't working, and the hot water system initially didn't work, although within an hour of contacting the host we were instructed how to restart it. Apparently the issue happens every 6 months or so, thus perhaps a scheduled pre-emptive check by the host would be warranted? We didn't use the TVs, but did look to try the one in the bedroom only to not be able to turn it on or find the appropriate remote. Lots of dust in spots that weren't high traffic areas, and the bedsheets looked like they'd been kept scrunched up in a ball before being put on the bed. Very little to no information provided on the unit appliances, or on the area.
The flat itself is light and and has a sunny aspect at the back. We were also happy that the top bunk bed was big enough to cope with our 6ft tall son.
Lisa M.
Stayed 4 nights in Jul 2023