Afer traveling all day we were given an address that was incorrect... it was a home (hospital) for disabled children. The host give me the phone number of somebody who would let me in, when I called that person not only did they not speak English but they were upset that they had to meet me which would take them 20 minutes. The neighborhood was not very safe, and we were very uncomfortable waiting there. Finally a 1/2 an hour later the guy called and said he didn't know where we were, a f he couldn't find us, and proceeded to hang up on me. At that point we left and found a hotel. We did also try to contact the host in the interim and got no response back. When we contacted VRBO, that definitely helped, but roaming charges and the hold time must have cost me $50 at least. Not a great experience over all.