Just hours before we arrived I got a call from the property management company saying "well, your AC is STILL BROKEN but we can put a window unit in, if you like." I did not know that AC wasn't working, so that was news to me. When we got there, the water heater wasn't working either. There were a ton of lightbulbs burnt out, the doorknob on the 2nd floor bedroom with twin beds only opened from the outside (found this out when our 4 year old got trapped in there), no lights worked in another bedroom, the toaster caught fire, the garbage disposal was broken and making an awful sound, the ice makers didn't work, the doorknob on the kitchen cabinet had been pulled out and yet just put back in for the next unwitting person to pull off (my daughter- it terrified her, and she thought she broke it and felt awful). I didn't call the company on every thing, as I didn't want to spend my vacation with strangers in and out of the house trying to fix it up, just figured we'd live with it. It was definitely memorable- and as we discovered each new broken thing, it was laughable. Whoever is in charge of keeping this property up (the rental company is Resort Realty) has dropped the ball. I would be furious if I were the owner of this property, but I guess there are people out there who don't take pride in ownership? The hot tub and pool were fun! And we actually had a great time despite all of the things that were broken and wrong with the property- just wouldn't recommend this property (and it's rental company) to anyone. I wish I had better things to report, it really has potential and I hate being negative- but honesty must trump optimism in this case. Not recommended.