4/10 Poor
Jonniece P.
14 Apr 2024
Liked: Location
Disliked: Cleanliness, communication, listing accuracy
Deceiving!!!
Overall location and neighborhood was great!!! Close to everything. The house itself was dated. We had an issue with one of the bedrooms not having power. We alerted the host, who seemed unbothered by the situation. We were told an electrician would be out to look at the situation. An electrician never came. We were told to just use an extension cord and lamp to light the bedroom and an apology was given for the inconvenience. I then asked for some type of discount for our inconvenience and it was denied by the host. They stated it was out of their control. I contacted VRBO and filed a complaint and was told they also refused to give a discount. I sent pictures of the fuse box and the room having no power and was later given a refund of 120.00 by VRBO. I would not recommend this property. It had spiders and water bugs in the bathrooms and if it had not been thoroughly cleaned. The pool was dirty. We spent 45 min cleaning it upon arrival. I believe the hosts were aware of the electrical problem and just were not willing to fix the issue for a family that was only staying for 3 days. Poor way to conduct business. Please book with someone else!!!
Jonniece P.
Stayed 3 nights in Apr 2024
