8/10 Good
lisa t., Asheville
2 Aug 2023
Liked: Cleanliness, check-in, communication, location, listing accuracy
Unable to Stay in the Rental
The property is very cute, but it was not suitable for me to stay 5 days. There is no Central AC unit and the rental was terribly hot. The sleeping area is in a loft space about 20 feet up, with no cooling system of any kind to cool the loft area. All I could think was "hot air rises and this isn't a good scenario during a heatwave" There is a mini split in the lower level and a wall unit in the lower level, which both were incapable of getting the rental to a comfortable temperature for a 5 day stay during a heatwave. I left within 1 hour and stayed in a hotel after speaking with Dawn and she concurred the rental would not cool down to a temperature that would be suitable for me. An app on my phone showed the temp in the loft was 88 degrees, and the downstairs area temp was 83 degrees at 6 PM; the mini split was on when I arrived. There was no hope that the heat during the day would be controlled enough by the mini split to allow for a suitable temperature. 70 degrees would have been fine, but that would have happened at 3 AM and it would heat up again as soon as the sun rises. I lost a lot of money on this trip. It was nonrefundable since I had already arrived, but Dawn did send me a partial refund of $500. I learned a very costly lesson: when a listing mentions "AC" ask what that means. Don't assume it is Central AC, or adequate.
lisa t.
Stayed 5 nights in Jul 2023
