2 Bedrooms, 2 Baths, Sleeps 8
Select Homes, LLC
Pool / Spa
Emerald Beach is very nice only problem for me was the access to the 3rd floor with luggage from the parking garage...had to take elevator down to lobby then a different elevator up to condo
We stayed in this condo for 1 week. Upn arrival, the condo was filthy. The carpet is stained in multiple areas. The chair in the living room is ripped, and not just in a small spot. The entire arms are shredded. Also, the towel racks appreared to have been ripped from the walls in the bathroom. Be prepared to bring everything you could possibly think of... paper towels, toilet paper, dish soap, laundry detergent. We have stayed in many different condos at emerald beach and have always been provided these things (these were private owned condos not managed through a company). The washing machine leaked water whenever you used it. There wasn't even a blender in the kitchen to make frozen drinks. We had to wash dishes everyday because there wasn't enough plates. The door in the master that leads to the outside had toilet paper rolled up underneath it forming some kind of seal? The beach chairs provided rusted making them very difficult to unfold. The sliding door was so hard to open, we had to use the door in the master bedroom. (I think it's off the tracks) However, I did not contact the company while there because I felt as if it would be a waste of time and did not want random people in the condo while I was staying there. I feel this condo is managed poorly and will never book through them again. For as much as you pay, this condo should be immaculate.
Filthy condo, broken furniture, no internet access as advertised, extremely poor customer service
My family of 5, my parents, and another friend rented this condo 7/30-8/6/16. When we arrived, at a quick glance it looked really nice. That lasted about 60 seconds. The condo was filthy. This condo is supposed to be able to accomadate 8 people. The description states the unit has a fully stocked kitchen, but there weren't even enough to plates, bowls, and silverware for 8 people. The pictures show a table with 6 dining room chairs, but there were only 4 and then 3 barstools... Which only seats 7. Almost every piece of furniture was damaged or broken. The tv in the living room had black lines going through the picture and was very discolored. It needs to go in the trash and be replaced with one that is not damaged. There were tons of stains on the carpet throughout, and all the furniture was covered in a thick layer of dust. The walls were even covered in dust. There were black dirty handprints on several of the white kitchen cabinets. There was mold on the caulk around the kitchen sink. The couch and mattresses were heavily stained as well. The arm chair in the living room was stained and had big rips on both arms. There are no overhead lights anywhere other than the kitchen, and even those were dim. The towel bar in the bathroom was broken off and partially missing. The washing machine leaked water all over the floor with each use. There was dirt, dust, and hair in nearly every corner of the tiled portion of the floor. In the master bath, the toilet bowl brush was brown and disgusting. The master bedroom has beautiful ocean views, but the there are no curtains or blinds... Just the cheap temporary paper blinds that you can't see through... So the view is all or nothing. They also advertise high speed internet acces. There is even a router hooked up in the master closet... Upon calling to get the password for the Internet, we were told we could only get access from Starbucks across the street.
When I called to let the company then know everything that was wrong, the girl I spoke with had a terrible attitude, offered no apologies, and was just plain rude. She told me someone would come look at the unit and address our complaints, but that she couldn't tell us when they'd be there or even if it would be that day. While we were out,someone came into the room and swapped out the toilet bowl brush and wiped the black marks off the cabinets. That was it. They didn't try to fix anything else and we could not get in contact with them after that. Renter beware
We enjoyed a short stay at Emerald Beach and just loved it. The unit was beautiful, very clean, and comfortable but most importantly had the best view! I love love love the beach! And spent most of my time on the balcony. As an added bonus the Starbucks is in the building! and I am not ashamed to admit I grabbed coffee still in my pjs on more than one morning. :) The only downside was that our stay just wasn't long enough! Hoping we will be back sooner rather than later!!