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6/10 Okay
Karun S.
1 Apr 2024
Used linen left on beds
Rating Details:
The vacation rental was somewhat dirty.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Used linen left on bed despite our request to leave clean linen on the bed without having housekeeping do the beds in the hope that the line.would be fresh if housekeeping didn’t have to do the work. We have stayed with summit county multiple times and learned to carry our own linen as we come for longer than typical stays. It’s always been the same story. Unfortunately most visitors have too much trust in hospitality standards and don’t take the trouble to flip on a phone flashlight, peal back the linen and examine it for multiple strands of hair on pillow cases, duvet covers and the fitted sheet. Static in fresh line can attracts strands of hair but not a half a dozen and clumps of them sometimes as was the case at our recent stay at your property, other telltale signs are the destroyed creases from linen folds in the middle of the bed while they are intact at the sides as it takes sustained body weight to destroy them. Housekeeping stretching out used fitted sheets and leaving used duvet covers is a significantly prevalent issue at facilities where management does not proactively inspect work and the laundering of linen is done in house which undermines accountability as staff simply folds used and seemingly unsoiled linen without laundering them. How donI know where to look for such lapses in service? Besides having travel a lot I have worked in the industry in top rated hotels across Europe and the US so I am all to aware of these simple steps to determine sanitary conditions of guest rooms in most settings.
Karun S.
Stayed 10 nights in Mar 2024
