5BR. NEAR MT. POCONO, CAMELBEACH, AQUATOPIA, CROSSINGS
Veronica and Anthony
Why Veronica and Anthony chose Long Pond
1.5 hrs from NYC, 10 minutes from great skiing or indoor water park. community has a 4 season indoor pool, 2 beaches, serenity
No refunds for cancellations made after payment is made
At first the hosts were very generous by accommodating 17 of us but it was too good to be true. I messaged them about the A/C on the first floor and all but 3 of the outlets not working on our first night there. On top of that there was barely any hot water or pressure so most of us had to boil water to try and get a decent shower. While attempting to wash dishes, the water stopped running in the sink. Some of the beds had chipped wood on it which I was blamed for breaking. Also, while resting in one of the rooms the power went out leaving me with no power to sleep cool under the A/C. On the room next to mine the lights were out completely. The outside was a complete disaster. Dirty grill, broken stairs on porch to walk in the house and the grass looked like it has not been cut in months. There were huge holes in the yard as well which we found out only because one of us tripped in it while checking to see if we can use the fire pit at night; we did not by the way. To sum up the condition of this house, it was not up to code, I have pictures and videos to prove it if you want to see for yourself I will forward them to you so you won't think this is just an attempt to deminish these people's source of income. To conclude this bad experience we were forced to live in for the weekend, they did not return my refund because they said I broke a dishwasher we did not know was there, I raised the heat to 80 degrees during a hot summer weekend (??? They were on when we checked in!), we broke beds and smoked inside the house. We have common sense as to follow rules and smoked outside. I left the garbage outside because the community center had an "annual meeting" which means I couldn't register the vehicles or get wrist bands to use the amenities which I messaged them and still no answer. These people obviously needed the money to fix the house. If you truly did you should of started a go fund me account maybe I would of donated instead of coming up with excuses to take our money. I will also be reporting this home, it is not a safe environment for anyone to be in. I really tried to go against all the bad reviews but they are true! Stay away from this property.
This is an unfortunate retaliatory review we are addressing with VRBO as its is not representative of the home or the weekend communication with this renter. The rental group broke a bed base, smoked inside our home (which was against the rules and communicated so), and left bags of garbage on property instead of taking them to the dumpster which was infact open on Sunday when they left. The result was that animals ( deer & raccoons) ripped thru the bags overnight and spread debris all over our backyard forcing hours of work for us and our cleaning lady. Leaving garbage at the home carries a removal fee which too was communicated in house rules. The group decided that the heater control also controlled the AC units and ran the floor boards on an 80+ day attempting to fix this by turning on all AC's at once thereby blowing the fuse. They left the heat on after departing and we were shocked to find the home heated mid summer when we arrived. In short we kept the groups damage deposit to wash/shampoo the smell of smoke from furniture and to remove bits of garbage from our lawn, explaining this to the main renter by email so there is no confusion or shock. The renter was upset by losing his deposit and left this awful review which is sad. We continue to welcome and host rental groups in this home thru all seasons as we have for several years.
Bad just bad
For 1 the bathroom downstairs the shower didn't work. The grill was super dirty and greasy. There was no garbage bags plus you have to pay extra to actually throw away your trash. There was barely any hot water. I ask for my deposit back and still nothing. Never again will I go back.
Had a great stay!
We had a great time staying in this house. 5 bedrooms as described and many beds. Was clean and taken care of. Short drive to the ski resorts. We have no complaints and would love to visit again!
Spectacular. So glad you had a great time. Really enjoyed hosting you group. Do come again!
Great house. Clean and full size tennis table
Great house. Clean, just completely repainted. Close to Camelback and few minutes to Kalahari waterpark.
Pleanty of room for all . We had so much fun playing ping pong on full size tennis table.
Would definately come back
Thank you for the great review. We are really looking forward to you coming back to this or any of our other houses in Pocono or Florida.
Family Friendly House
Although it does not look like it from the outside, this house is very big. It was big enough to accommodate my party of 11 and there were still beds left unslept in. Inside is very comfortable. My favorite area in the house is the couch area where everyone could sit around and talk or watch TV. This is a very family friendly house and I would love to come stay again.
Thank for you review for the first stay Dec 26-28.
Waiting for for your second stay few days ago,.
Waiting for you to come back in February,.
I know the email starts by saying "If you enjoyed your stay", but what if we didn't?
The house we rented had the following problems:
* it was filthy: a dirty bath mat, a kitchen that hadn't been cleaned in months if not more, as evidenced by cabinets and walls with food stuck on them, a caddy in the bathroom that had dirt including hair from months of not being wiped clean, crumbs and stains on bedroom furniture and mattress covers.
* It was so poorly maintained: holes in doors, baseboard heaters with either rusted/stained/dirty covers or no covers at all (coils showing); thank God our kids are old enough to know not to go near them; walls with only spackled areas, never sanded or painted, painting that went partially up the wall, never finished up to the ceiling; an old wall to wall carpet reminiscent of the 1980s; kitchen drawers and cabinets with things thrown in them, no order, many items clearly very old (food items); the deck is in terrible condition with significant splintering; there was trash left in the driveway, and random pieces of trash under the deck stairs mixed in with the leaves that were never raked/blown.
* we originally did not read the fine print to know we needed linens, but we're grateful we had our own sheets and towels, just to know our kids could have a clean place to be at bedtime.
We were so disappointed by the condition of this house. We have been renting for years with all different companies and have never seen such a run down, unloved home. It truly put a damper on our visit with friends we only see at most once/ year.
We hope you are able to use this constructively. We also hope we hear back from you in a timely manner, as we can't imagine this property would have met any industry standards.
We just completely painted the house, changed kitchen cabinets, installed new living room furniture and full size professional tennis table.
Camelback and all other mountains are just few miles away .