Durango Red Cliff Properties
About Durango Red Cliff Properties
Durango Red Cliff Properties is a small, family owned and operated company that strives to provide the highest level of personal service and care.
Pool / Spa
Max guests: 15 (sleeps up to 15 adults)
Minimum age of primary renter: 24
100% refund if cancelled at least 60 days before arrival date.
Great location. It appears as if rules and check out process is used by property manager. If you e xpect us to deal with garbage and take it to a dumpster then there should be one. I don't want to have to figure out if instructions apply to me or not. If the instructions are in the book then they should apply.
Yes, this home is managed by a property management company, and we have rules in place to protect our homes and keep them pristine for our owners. We have a few simple check-out requests that help maintain the cleanliness and safety of our homes, and also greatly help our housekeeping staff when we have quick turn overs (guests arriving the same day as a departure). This is very common for a rental management company. We provide options for your trash as we manage several different properties. We let you know you can either take trash to a dumpster or leave it in the cans in the garage. This home provides both options.
Very nice house, grate stay overall.
Simple and easy. Property was beautiful.
We had an issue with water heater lines freezing but the property management team was able to fix it and was understanding.
The location to Purgatory was awesome. The home could be amazing. We were there for 5 days over Christmas and found the cookware was lacking, there was no cleaning products, nothing to scrub dishes with or trash bags, the cabinet doors were kept closed with hair types, there were mouse and rat traps exposed in every room (we had small children with us, so it was a hazard), there was ice covering the deck and driveway. After check out, I inquired about the high damage deposit and was told I was going to be charged for 2 hrs of additional cleaning and sent pictures of a hand full of odds and ends (a pair of socks and present tags), unvacuumed carpet, dirty linens left in the floor of the laundry room and blanket that was ruined but not by us. We found the blanket stuffed in a cupboard when we were looking for spare linens. So, that is really frustrating. Also, they charge a high “exit cleaning fee”, so to be charged for picking up a few extra things is ridiculous. The property has potential but it needs a deep cleaning, some basic maintenance, a decent set of cookware and some restocking. Location was awesome, view was amazing.
This is a very large home and the exit cleaning fee covers the cleaning and sanitizing after your stay. It did take our cleaner an extra two hours to clean up all the trash your group for some reason did not throw in a trash can, but instead left all over the home. It was almost a full bag worth of trash left on the floor and around the home. You also took out of our linen closet and used all of our back up supply of linens and extra blankets so it took additional time to launder those items. The stained blanket was done by your group as we found the juice box that caused the stain sitting right next to the blanket. This is a rustic cabin located in the woods, so we do have traps on hand as often guests will leave a door open and rodents can find there way in. We would rather have traps on hand than an infestation. While you were staying we had some huge snowstorms, so yes when you come to a cabin in the mountains in winter you will experience snow and ice. We have shovels on hand if needed and the road is plowed and driveway shoveled by our team when needed. How each of our owners chooses to furnish their home and what kitchen supplies they have is up to them. We do have basic cleaning supplies in the house and had you contacted us during your stay we could have easily let you know where to find that. We also send a full list of what is included with your stay and let you know to bring extra items such as additional trash bags. This list was sent weeks before your arrival so you would have had plenty of time to be prepared. We should have charged you for the damages you caused, however we did not as we just wanted to be done with your group.
Wonderful Cabin Stay
This home offers a truly magical getaway spot for a large group! The kitchen is absolutely perfect for cooking, eating, or playing games. The cabin was clean, with an easy check-in and out process. There were even sleds in the garage. The best parts was the beautiful experience in the hot tub in the snow. The property manager was easy to contact and kept us up to date on the incoming storm. Great rental! We will be back!
1st Annual Patriarch Trip
This was a perfect place to start a new family tradition. The house is in the most quiet, peaceful setting. The house is beautiful and clean. The only issue was time went by way to fast and we had to leave and come back to the real world. Thanks for a perfect trip
Approx. 29 Miles to Downtown Durango