Pearl Villa benefits from being located within the private development. The estate is perfectly located around 1km from beautiful Nai Harn beach (a 2 minute drive, or a comfortable 15 minute walk) and within a short distance of a good selection of shops, restaurants and many tourist activities.
This extensive villa is specifically designed to make optimum use of space as it offers two living rooms plus a large games room with a seating area and a pool table. It is a perfect retreat for large families and groups to enjoy each others company.
This surprisingly generous 6 bedroom villa surrounds an outside terrace which offers plenty of under cover casual seating. Seven sunbeds surround the infinity edge swimming pool with integral Jacuzzi, and the feature suspended sun bathing platform ensures some of these remain in the sunshine.
For entertainment, Pearl Villa boasts a games room complete with a pool table and ample seating, adjacent to a second living room with a large flat screen TV. You will also find a bluetooth speaker system to add to your enjoyment of this villa.
Accommodation consists 6 bedrooms, split between two levels, accommodating a maximum of 12 people.
Upstairs comprises 3 bedrooms plus the main kitchen, 10-seater dining table, living room and 50" TV (with DVDs and cable TV) all opening onto the balcony and pool area. Downstairs also has 3 bedrooms plus a second living room with 42" TV, a kitchenette, and a large games room with sofas and a pool table.
Upstairs, the master bedroom suite has a king-size bed, walk-in wardrobes, and en-suite bathroom with a spacious walk-in shower and corner bath. Sliding double doors take you onto a private balcony with open jungle and valley views. Bedroom 2 also has a king-size bed and bedroom 3 has two 3.5' single beds. These two bedrooms share a large family bathroom.
Downstairs, bedroom 4 offers a further king-size bed with walk-in wardrobes and en-suite bathroom with a spacious walk-in shower and corner bath. Bedroom 5 has two 3.5' single beds and an en-suite bathroom, and bedroom 6 has single bunk beds ideal for children.
The fully-fitted luxury Western-style kitchen is fully equipped to meet all your needs. Adjacent to this open plan kitchen is the large dining table for 10, perfect for enjoying a delicious Thai meal.
House Rules: Treat our home as you would your own please! We take a small security deposit in cash on arrival and this will be returned to you in full as long as you do not damage anything.
Here is a lot of hit and misses.
The cleanliness of the hotel is superb. The sheets smells good and the linens are clean and smells good. We liked the fan in the washrooms.
The rooms are spotlessly clean and the kitchen is very well stocked with ovens, pans, BBQ items, enough cutlery for party for a dozen, wine glasses, all sorts of glasses and plates and even a juicing machine, BBQ oven and steamers.
The cleaners had done good job at cleaning the kitchen and rooms.
The driver understands little English but he is patience with our requests.
The pool while its nice, is not for kids or non swimmers because its deep.
The aircond in the living area is not cold enough and the van has aircond issues also at the back seats.
At last but not least, the host or the middle person is rude and unprofessional. We were promised a certain amount of transportation fee and was demanded to pay extra for at the end. Communication were hard and confusing, there were a middle person dealing with us and lots of phone calls involved. We felt cheated and taken advantages of. Will not recommend to anyone after this experience.
There was a huge disconnect between the owner, the guest manager (Anna) and the maid (Mei) who doubled up as a cook. Tracey didn't respond to messages - so we assume Anna 'took over' as the guest manager. But Anna wasn't even present the day we arrived/ checked in.
The maid was rude, and her cooking wasn't inspiring as well. Being regular (at least 8-10x per annum) visitors to Thailand, we found the 'local' Thai food distasteful - we had to show her how to cook. Actually, we did all the cooking in the end.
Apparently the maid wasn't happy she wasn't told whether she would be cooking dinner on our first night (the flight into Phuket was delayed, and we assumed between Anna the guest manager and the driver, the maid would have been notified). There was an electricity/ power outage of sorts on our second day - that affected the air conditioning. The maid Mei said it was 'usual' especially after a downpour), and the heat was unbearable. Wasn't really much of a downpour really.
We had to leave the villa and I whatsapped Anna incessantly to get a status update. She asked us to check with a Sherry, and I tried calling using int'l roaming charges. No response. Eventually Anna replied it was "fixed" after 6-7 hours.
Anna was haphazard in how she arranged our car pickups and transfers. Even the maid had something to say about Anna. I had to remind her several times, and once for a transfer to the airport (we had several transfers - imagine the nightmare), she told the driver 2.30 instead of 1.30 - maybe there was a time zone difference??
Overall, as guests, we didn't get to enjoy the full experience. We had to worry about logistics, and had to deal with a rude maid - honestly not tolerable in the service industry. I don't care about circumstances, like who works for who, and who is being paid (more), but I'd expect the experience to be seamless. What's worse, we had previous experiences with villas in Phuket to compare. This one just falls short - actually falls flat.
the service is good. manager is very helpful. the house is clean . and the housekeeper is responsible and also is a good cook. it is a pretty good experience of the trip. we will come back always. nice~
We enjoyed very much. The helper is very nice. The villa is big and clean. Thanks for everything
I had a great experience at the villa
The staff was so good & kind. Especially, thank you for the staff who made a dinner for my team. I feel better than stay at hotel or resort in phuket.