|Minimum Stay||2 nights|
An affordable luxury alternative to the hotel, Our Residence offers the opportunity to enjoy a convenient, hassle-free living in Bali.
Overall, I have to say that this villa is good value for your money and offers most of the conveniences one would expect in a home away from home. The staff are very kind and friendly. I travelled with my boyfriend and son and we really enjoyed our stay. We especially appreciated the friendly and helpful attitude of Adi, one of the staff members.
That said, there were several things about the townhouse that fell short of our expectations. First, the downstairs bathroom (next to the single bed) was not functional. At first the toilet was not flushing properly and the sink did not work, rendering the bathroom impractical. This problem remained for the duration of our entire stay and we stayed for 1 week. Secondly, the kitchen was not equipped with needed supplies in order to do any basic cooking. For example, there was only one frying pan but no pot. We also did not have any cooking untensils and therefore had to improvise and just use the regular utensils. The gas container to fuel the gas stove was also empty and so we had to call the staff to change and replenish it. Thirdly, the townhouse had a closet to store clothes but no hangers and I had to ask the staff for those as well. Fourthly, the breakfast table was not always well equipped. Although cereal was served, milk was often missing from the table or other items that needed replenishing, such as bowls, juice, etc., When brought to the staff's attention, they are always kind to help and provide the necessities, but that is the point I want to emphasize. We had to ASK for many things before it was provided. These various points tell us that there is a lack of attentiveness to details and unless you specifically bring these points to the staff's attention, you may not get what you want. However, to be fair, when you do ask the staff for help, they are very accomodating.