Unfortunately, we had a very disappointing 11 days in Villa del Porto. The villa seemed on first sight allright so we moved in for 11 days. We only met the on-site manager Hazani but never saw the host Mr. Mohammed Bakar. The telephone conversations we had with the host were pleasant but he never showed up.

The following days the trouble started:

1). Upon moving in (day 1.) we straight away noticed that the villa was not clean.

Everywhere dusty and dirty. Under the master-bed we noticed a lot of dirt, even used-up condoms ... obviously never been cleaned in a long time! The same case under the mats and carpets. They obviously have never been lifted.

2). Every day there was a shortage of bed-sheets. Instead, there were blankets but they were too warm to be used since we didn't want to use the a.c.(energy saving). When we informed the on-site manager Hazani he promised to take care of the bed-sheets but apparently the cleaners didn't understand this since they might not have received the right instructions from Hazani.

3). Two toilets were constantly leaking and not working properly which had to be fixed twice by someone as well as the watertap in the kitchen which broke down. However, the jobs were not done by a professional plumber but by one of the workers as we were later-on informed by the host by phone that the plumber would only be summoned after we would have checked out of the villa!

3. To our dismay noisy construction-work was going on daily in the neighbour's house although a peaceful and quiet environment had been specifically guaranteed to us and we were even advised not to disturb the exclusive birds and animals around us .....All these unexpected disappointments and problems have certainly affected the quality-time during our family-reunion in Villa del Porto!