|Minimum Stay||2 nights|
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The spacious Raku suite is located on a private floor. It is ideal for families or a small group of people. You will fall in love with its custom made furniture and Japanese design futon mattress.
House Rules: 1.1 Provisional Confirmation of Availability and Rates
Upon receipt of a request confirmation of availability, the applicable rates and the amount of deposit required will be advised.
Bookings are on a 'first-come, first-served' basis and are for a minimum number of nights as specified in the confirmation of availability and which will vary from season to season. VILLA Akatsuki reserves the right to decline a booking without giving any reason.
1.2 Exclusions & Additional Charges
Rates do not include baggage handling, gratuities, telephone, fax and telegram charges, car rental, food, soft drinks and/or liquor, personal items and expenses due to any other third parties, and any excessive cleaning required upon departure (such as upholstery or rug shampooing, etc) or replacement of breakage's. Fair wear and tear accepted.
1.3 Initial Deposit
An initial deposit 50% must be paid to confirm a booking, unless otherwise specified in the confirmation of availability.
Before the booking is confirmed and a contract comes into existence, VILLA Akatsuki reserves the right to increase or decrease the agreed prices. No contract will exist with VILLA Akatsuki until receipt of funds.
If funds are not received within 5 banking days the reservation shall be deemed to have been canceled and VILLA Akatsuki reserves the right to allocate the property to another client.
Should the booking be canceled, cancellation charges will become payable in accordance with Paragraph 3 hereto.
Transfer of the outstanding balance must be paid at least 30 days before the day of arrival, unless otherwise specified in the confirmation of availability. Should the booking be made within 30 days of arrival the full payment is due upon confirmation and prior to arrival.
Payment can be made via international bank transfer or credit card online gateway of Siam Commercial Bank. (Please note this online gateway does not accept corporate credit cards.)
If VILLA Akatsuki does not receive the balance by the due date, VILLA Akatsuki reserves the right to cancel the booking and cancellation charges will apply.
3. Cancellation and amendments to reservation
If it becomes necessary to cancel all or any part of the booking, VILLA Akatsuki must be notified in writing (email acceptable). The cancellation will take effect from the day the written confirmation is received, during the working hours in Thailand
The following cancellation charges will be applicable depending on when the notification of the cancellation is received in writing and the period of stay in the property:
Standard and Peak Seasons: All payments made are forfeited but credited for 6 month from the date of the cancellation confirmation by VILLA Akatsuki reservation department. The credit value can be used by the client or anyone on their behalf for any reservation, during any period upon availability and solely for the property.
Christmas and New Year Period: For any cancellation after the deposit and/or balance payment, all payments are forfeited and a full or partial refund is solely applicable in the event that VILLA Akatsuki secures another reservation covering partially or fully the initial and cancelled reservation. No credit can be granted on payment made for this period.
The above cancellation charges also apply if VILLA Akatsuki cancels the booking due to non-payment of the balance. If the dates of the booking require to be changed or amended, this may be treated as a cancellation of the original booking and cancellation charges may apply.
Any change to the original reservation is subject to the approval of VILLA Akatsuki.
Early departure penalty will be subject to negotiation with our local Representative's Manager.
4. Arrival & departure times
Guests should assume that the Check In Time is 14:00pm and Check Out time is 12:00pm (early arrival and late departure will depend upon availability of the property at the time of arrival or departure).
The Client is responsible for informing the correct arrival details (flight number) whenever an airport transfer is part of the VILLA Akatsuki service.
5. Alterations and cancellations by Villa Akatsuki
Though it is unlikely that VILLA Akatsuki will have to make any changes to confirmed arrangements, it does occasionally happen, and we will advise you at the earliest possible date. If, for any reason beyond our control, we are unable to provide you with the property as booked, VILLA Akatsuki shall reserve the right to cancel the reservation.
For example, but not inclusive, if the property is damaged or rendered unusable VILLA Akatsuki will endeavor to locate the Guests to an alternative property for the period required but no guarantee is given that this can be done. However, if this is not possible, or Guests do not wish to be transferred, VILLA Akatsuki will cancel the booking and refund in full the amount paid to
VILLA Akatsuki for the property. VILLA Akatsuki shall not be liable for any further obligations or claims by the client.
6. Registered Guests
Only those persons stipulated on the booking form may reside at the property as guests. Please notify us as soon as possible of any changes. The number of people staying at the property, including children, must not exceed the maximum capacity indicated in the property description or elsewhere, except in the case of infants (under two years old), or unless specifically authorized. Should VILLA Akatsuki's local representative find that the number of people staying at the property exceeds that on the booking form or the maximum capacity of the property, VILLA Akatsuki may, at its absolute discretion ask the extra person or persons to either pay the applicable additional charge as per the published rate or to vacate the property forthwith.
No camping is permitted in the property grounds.
VILLA Akatsuki regrets that no pets are allowed on the entire property.
7. Security Deposit
A security deposit may be payable to VILLA Akatsuki with the payment of the balance. This is to cover the cost of any damage or breakage's during the rental period of the property or its contents. It may also be used to cover the cost of the use of telephones and other services. If requested this amount will be returned to you at the time of departure, less any such costs.
It is a mandatory condition of the booking that the entire party is covered by comprehensive travel insurance (including cancellation, flight delays, loss and damage to baggage and other property) and health insurance (including evacuation and repatriation coverage).
VILLA Akatsuki or the owners of the rented property are held harmless by you and your party against all claims including any accidents related to the use of the property facilities or locally procured third party services such as, but not limited to, watercraft, water sports, car or motorbike rental.
VILLA Akatsuki shall not be responsible for any delay, additional expense or inconvenience caused directly or indirectly by events outside of VILLA Akatsuki's control such as civil disturbances, fires, floods, severe weather, Acts of God, acts of Government etc.
By acceptance of this contract it is assumed by VILLA Akatsuki that this requirement has and will be complied with in full.
The property description as provided by VILLA Akatsuki, on the website and elsewhere, is made in good faith.
VILLA Akatsuki accepts no responsibility for any modifications made which are not mentioned on the official property website or anywhere else such a third party agent web site. VILLA Akatsuki, the owners and/or the local representative can not be held liable for the breakdown of the supply of water, or electricity, or internet connection nor of swimming pool filtration systems, though we will use our best endeavors to arrange for any such problems to be solved quickly.
If there are any problems during your stay at the property, which could not be solved by dealing directly with the local on-site staff, you must contact VILLA Akatsuki or its local representative immediately and VILLA Akatsuki will use its best endeavors to rectify the situation. It is understood that infrastructure, local standards and conditions are often of a less developed nature in a remote Villa location than in more urban environments. VILLA Akatsuki will do as much as can be reasonably expected to avoid and rectify any problems that may occur, but cannot be held responsible for any problems beyond its control.
Any complaints must be notified to VILLA Akatsuki within 24 hours of the occurrence giving rise to the complaint, and must then be notified in writing to VILLA Akatsuki before departure. Should a problem that has been notified remain unsolved please make a complaint in writing to us within 14 days of the completion of the rental period. If the property is vacated before the end of the rental period without mutual agreement this may result in the loss of all rights to compensation.
No complaint will be considered if made after the departure date or if not acknowledged by the property VILLA Akatsuki, owners or the local representative.
11. Staff at the Property
The services of some staff may be included at the property (ie Manager, maid, handyman, Thai Chef). Additional services such as those of baby sitters and/or drivers can be sourced in advance or on site upon request, although such services cannot be guaranteed and depend on availability, might have an additional charges. We recommend the Guests provide as much notice as possible, especially during peak holiday seasons and we shall try to assist. VILLA Akatsuki or the local representative can assume no liability for such contracted staff. The rates for these services will be provided in advance and shall be paid as incurred directly to the Guest Relations Manager.
12. Linen & Towels
Linen and towels are provided at the property. These are normally changed every three (3) days. If you require more frequent changes there may be extra charges. Limited laundry facilities exist on site and charges are made per item. Outside services are also available for a small service charge and must be paid at the time incurred or latest at the time of departure.
Any valuables left at the property are the guest's sole responsibility. Neither VILLA Akatsuki nor the owners nor the staff can be hold responsible for any loss or damage of personal property. It is advised for Guests to ensure that all doors and windows remain locked at night to avoid any temptation.
14. DUE CARE AND SUPERVISON
As part of this agreement, Guests are required to take due care when residing at the property and be especially watchful of children playing in the gardens, near the entrance from the main road; near or in the pool or bath, on the beach, or in the sea.
Furthermore Guests are not permitted to enter the property when wet from swimming, as the floors can be slippery. Damage or injury arising as result shall not be the responsibility of VILLA Akatsuki, the owners or the local representative in any way whatsoever.
15. APPLICABLE LAW
These conditions and any contract to which they apply are governed in all respects by Thailand law and the Civil Court of Thailand only shall have jurisdiction in relation to any claim or dispute arising out of, or connected with them.