|Minimum Stay||3 nights|
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* Award Winning Property *
Villa Moonshadow has won a multitude of prestigious awards including Best Villa Architecture and Design at the Thailand Property Awards 2013, South East Asia's Best Honeymoon Villa 2015 and South East Asia's Best Inspired Design Villa 2016 at the Boutique Hotel Awards just to name a few. With its strategic location, guests can easily access to the tourist attractions and island's facilities. The hotel is located adjacent to Chaweng and Lamai which are Samui's famous nightlife hotspots and only 3 minutes away from Royal Samui Golf Club. Airport can be reached within 15 minutes' drive from the hotel. At Villa Moon Shadow, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities along with a stunning 180 degree sea view.
* Prestigious Tranquil Design*
Moon Shadow is one of Koh Samui's most exclusive and prestigious properties.. Top features of this exclusive and unique villa include Wi-Fi in public areas, safety deposit boxes, shared lounge/TV area, tours, shared kitchen. Villa Moon Shadow combines landmark, fascinating art work and eco-design holiday home with all modern technical equipment. Guests can choose from 4 rooms, all of which exude an atmosphere of total peace and harmony. Discover luxury holiday adventure on the tropical island of Koh Samui and its natural beauty and charm at Villa Moon Shadow
Naturally, its indoor and outdoor facilities offer you the perfect venue for any kind of gathering, celebrations, weddings, executive retreats or just for sharing your luxury holiday time with family and friends.
Lounge, dining room, extra bedroom, huge bathroom and pool adjoined by its Master bedroom-Villa and double Guestrooms-Villa with its terraces. All Bedroom-Villas ensure you utmost inside privacy with hidden views but same time are linked to pool, pool/sundeck and the beautiful garden area to enjoy the stunning
Once you have signed the standard Villas Terms and conditions and the booking is confirmed, your personal Guest Relationship Manager will contact you to assist you before and during your vacation; He can arrange food storage before arrival, welcome dinner, car/motorbike/ boat rental, day tours on the island and the marine parks, professional Thai massage at the Villa, restaurant and shopping suggestions, etc to ensure that your stay is as memorable as possible.
For sure, you will love our highly professional Thai staff and they will do everything to ensure your 5-star stay is a memorable one.
Rental Rates Include:
Rental Rates Exclude:
House Rules: GUESTS NEED TO SIGN FOLLOWING VILLAS
TERMS AND CONDITIONS (T&C) :
All bookings are made with Villa Moon Shadow directly; submitting the booking shall be taken as confirmation of acceptance of the following terms and conditions.
Villa Moon Shadow reserves the rights to amend/add at its own discretion, anytime and without prior notification.
All guests, who booked Villa Moon Shadow with any other websites or agencies should sign Villa Moon Shadow Terms and
Conditions and send it to Villa Moon Shadow by e-mail
1.1 Provisional Confirmation of Availability and Rates
Upon receipt of a request for availability, the applicable Villa Moon Shadow rates and the amount of deposit required will be confirmed. Bookings are on right of "The first to have come is the first to be served" basis and are for a minimum of 3 (three) nights or 7 (seven) nights in Peak Season.
1.2 Exclusions & Additional Charges
Rates do not include baggage handling, gratuities, telephone and mobile phone communications, car rental, motorbikes, food and soft drinks (excluding breakfaston the proposed menu), spirituous liquors, personal items and expenses, and any excessive cleaning required upon departure (such as upholstery or rug shampooing, etc) or replacement of breakages. Fair wear and tear accepted.
Villa rental rates quoted by Villa Moon Shadow are on a per night basis. Check-in time is after 3 pm, with check-out time by 11AM on the day of departure. Villa Moon Shadow requires a 3 night minimum stay and 7 nights during peak season.
Only those persons stipulated on the booking form may reside at the property as guests. Please notify us as soon as possible of any changes. Rates quoted allow for maximum occupancy of the villa as agreed in advance.
Rates include services of a Villa Moon Shadow representative: Koh Samui airport shuttle, breakfast, the cost of electricity, water, daily housekeeping, Wi-Fi and so on. Villa Moon Shadow is fully equipped with -------n, crockery, utensils, and an initial supply of soap and toiletries, etc.
1.4 Initial Deposit
An initial deposit of 50% of the Villa rental together with the completed Guest Rental/Booking Form and signed Terms and Conditions must be received by Villa Moon Shadow before a confirmation can be issued. No contract will be issued between Villa Moon Shadow and yourself until funds have been received and accepted by Villa Moon Shadow. If funds are not received within 5 banking days the reservation shall be deemed to have been cancelled and Villa Moon Shadow reserves the right to allocate the Villa to another client.
Should the booking be cancelled, cancellation charges will become payable in accordance with the cancellation clause below.
Before the booking is confirmed and a contract comes into existence, Villa Moon Shadow reserves the right to increase or decrease the agreed prices. No contract will exist between Villa Moon Shadow and yourself until receipt of funds.
Final payment consisting of the remaining balance must be received by Villa Moon Shadow at least 30 days prior to guest arrival (or 100% together with the Reservation Form if booked less than 30 days in advance of arrival). Failure to make the final payment on a timely basis will make reservations subject to automatic cancellation and any amount paid will be forfeited. All expenses for money transfer will be charged from the guests. All rates for accommodation are quoted in US Dollar or Thai Bath.
3. CANCELLATIONS TO RESERVATION
If it becomes necessary to cancel all or any part of the booking, Villa Moon Shadow must be notified in writing (email acceptable). The cancellation will take effect from the day the written confirmation is received. The following cancellation charges will be payable depending on when the notification of the cancellation is received in writing:
notification will be issued.
4. ALTERATIONS AND CANCELLATIONS BY MOON SHADOW VILLA
Though it is unlikely that Villa Moon Shadow will have to make any changes to confirmed arrangements, it might happen, and we will advise you at the earliest possible date. If, for any reason beyond our control, we are unable to provide you with the Villa Moon Shadow booking, Villa Moon Shadow shall reserve the right to cancel the reservation. For example, if the property is damaged or rendered unusable Villa Moon Shadow will cancel the booking and refund you in full, less any bank transfer charges. Villa Moon Shadow shall not be liable for any further obligations or claims by the client.
5. REGISTERED GUESTS
Villa Moon Shadow regrets that no pets are allowed in the property grounds.
A security deposit of US Dollar 1,000 or THB 30,000 will be paid to Villa Moon Shadow with the payment on Guest arrival. Villa Moon Shadow will not provide any services until security deposit will be paid. This is to cover the cost of any damage or breakages during the rental period of the Villa. It may also be used to cover the costs of other services. This amount will be returned to you after your departure, less any such costs.
It is a condition of the booking that the entire party is covered by comprehensive travel insurance (including cancellation, flight delays, loss and damage to baggage and other property) and health insurance (including evacuation and repatriation coverage). Villa Moon Shadow is not responsible for any and all claims, including any accidents related to the use of the Villa facilities or locally procured third party services such as, watercraft, water sports, car, jeep or motorbike rental etc.
As deposits and rental payments are not refundable after a reservation has been confirmed, we highly recommend to buy an all- inclusive travel insurance which covers all your expenses if you have to cancel your journey, need medical treatment overseas or emergency evacuation, or extra costs because of luggage delay or loss, etc.
Villa Moon Shadow shall not be responsible for any delay, additional expense or inconvenience caused directly or indirectly by events outside Villa Moon Shadow's control such as civil disturbances, fires, floods, severe weather, acts of God, acts of Government, termination of supply of electricity and water on the Samui Island or Villa Moon Shadow area etc.
Villa Moon Shadow is in no circumstances responsible for any loss, expense, damage, claim or injury either directly or indirectly, consequential or otherwise whatsoever, however caused or incurred, whether arising in contract or otherwise in law or equity as a result of rendering of the services or accommodations as described or substituted, or by reason of military action, revolution or acts of God, or by any agents, employees, subcontractors, servants or third parties whatsoever supplying any of the services or accommodations herein or as substituted. If any accommodations and/or services are substituted, Villa Moon Shadow will act at all times in good faith and use its best efforts to substitute with accommodations and/or services of a type comparable to or better than those originally contracted. Villa Moon Shadow at their sole and unfettered discretion reserves the right to refuse or discontinue service to any person(s) and/or to rescind any contract for accommodations or guest services without any explanations.
Villa Moon Shadow is not responsible for any deaths and injuries whatsoever within or outside its property, e.g. falls from the terrace, staircases or balconies.
Prostitution is not allowed in the whole property of Villa Moon Shadow.
By acceptance of this contract and/ or the transfer of the 50% deposit, the client agrees, to the disclaimer of liability, written above and that this requirement has and will be complied with in full extent.
Each Villa building is to the same overall standard, quality and finish but there are small differences in style and decor. The descriptions provided by Villa Moon Shadow on the website and elsewhere are made in good faith. Villa Moon Shadow accepts no responsibility for any modifications made which are not mentioned here or anywhere else. Moon Shadow Villa does not accept responsibility for the breakdown of the supply of water, or electricity, nor of swimming pool filtration systems, though we will use our best endeavours to arrange for any such problems to be solved quickly. If there are any problems during the rental period, which could not be solved by dealing directly with the local staff, contact the Guest Relations Manager immediately and Villa Moon Shadow will use its best endeavours to rectify the situation. Villa Moon Shadow will do as much as it can be reasonably expected to avoid and rectify any problems that may occur, but cannot be held responsible for any problems. Any complaints must be notified to Villa Moon Shadow within 24 hours of the occurrence giving rise to the complaint.
Should a problem remain unsolved please make an immediate complaint in writing to Villa Moon Shadow before completion of the rental period. If the Villa is vacated before the end of the rental period without mutual agreement this may result in the loss of all rights to compensation.
The villa may be close to an ongoing construction site. Villa Moon Shadow is not responsible and thus not liable for any noise or other disturbance arising out of this. Nonetheless Moon Shadow Villa will do its best to provide for a nice stay of its guests.
No complaints will be considered if made after the departure date or if not acknowledged by the villa owner or the villa representative.
10. CONDUCT & BEHAVIOUR
The person signing the contract is responsible for the correct and appropriate behaviour of the guests staying at the Villa. Should any member of the party not behave in such a manner, the owner or Villa Moon Shadow representative may at their absolute discretion ask the offending guest or guests to vacate the Villa forthwith.
The whole villa is a non- smoking area, except the pool and sun deck areas. It is strictly forbidden to throw away any cigarettes, cigars, lighters or other things, except on devices like ashtrays, after having put out the fire with water. It is specially forbidden to throw anything away outside the handrails and balustrades of the terraces or in the garden.
It is not allowed to sit or lie down on any inside villa furniture being wet or having sun screen on the skin (or any kind of cream or oil), which will be in contact with the furniture.
It is not allowed to jump into the pool, due to the danger of head injuries or other injuries at the low level area and due to slippery feet.
Villa Moon Shadow behaviour rules do not allow any kind of discrimination towards villa staff on sex, race and class -------s. Otherwise the Villa reserves the right to ask guests to leave.
In severe cases, this will be treated as a cancellation of the original booking and no refund can be claimed from either Villa Moon Shadow or the villa owner or the local representative.
11. SOCIAL CORPORATE RESPONSIBILITY
12. EXTRA STAFFS AT THE VILLA
13. -------N & TOWELS
The onsite maid service will make sure to keep the villa clean and tidy. -------n and towels are included in the Villa Service and belong to the villa. These are normally changed every three (3) days. If you require more frequent changes please contact the villa staff manager. Outside high quality laundry service is available for a small service charge and must be paid at the time incurred.
15. DUE CARE AND SUPERVISION
As part of this agreement guests are required to take care when residing at the villa and be especially watchful of children playing in the gardens, near the entrance of the property, in the staircases, close to the tempered glasses, railing, the pool area and in the pool, all staircases in the villa and at the balconies and terrasses.
Furthermore guests are not permitted to enter the building when still wet from the pool because the floor can be slippery. Damage or injuries arising as a result shall not be the responsibility of Villa Moon Shadow or the villa owner in any way whatsoever.
16. APPLICABLE LAW
These terms and conditions and any contract to which they apply are governed in all respects under the law of Thailand and any/all the parties fully accept to elect the Court of Koh Samui, Suratthani, Thailand as exclusive jurisdiction in case of disputes/litigation.
The Guests agree to the above terms and conditions and do hereby agree to the application of the above Terms and Conditions at the time of the reservation.
Update: 20. April 2014