4/10 Poor
norma S.
14 Feb 2023
Liked: Communication
Disliked: Cleanliness, check-in, listing accuracy
Disappointing arrival
I arrived after a long trip to London late in the evening to find the apartment very dirty and have not been cleaned since last guests stayed . Two hours later the apartment manager , very apologetic
arranged for a cleaner who came that night and the morning after . The team tried to make amends but basically the cottage is shabby and the whole place is grubby and needs a good lick of paint. The photos on the web site were taken some time ago. The floor was old and very badly marked so it always looked grubby .
There is no cleaning products or brush in the cottage so its impossible to keep clean but they did finally send me a brush .
Half way through the 10 day stay we had no hot water with very low pressure dur to leak on the road for three days .
The shutters are dirty broken and the shower area is in need of a good revamp .There is long standing dirt in the bathroom area around the toilet and hand basin .
Every day we averaged 4 hours sleep only due to Cockerels and Dogs waking up the area at 4 am . Most days we found worms .frogs or bigger insects on the floor. Some people may love this but we were very tired at the end of the trip . The location is very good and only a short drive to the beach .
As I mentioned the property manager tried to make my stay better for me but the end of the day the owner of the property needs to take the property off the Vrbo sight until he updates this property . The sister cottage , which is identical to this cottage is now being revamped so I think this sums everything up .
There was very limited dishes eg so salad dishes .
I wanted to move out on my arrival and did call Vrbo team to arrange this but my daughter felt as the location was so nice we should just grin and bear it. I would not recommend this place to any of my friends .
norma S.
Stayed 10 nights in Feb 2023
