Amazing 4 Bedroom Luxury home with hot tub close to Wisp & area activities!

Rating Details:

The property manager was very unhelpful.

The vacation rental was very dirty.

I was happy with the location.

I was very dissatisfied with the condition of the vacation rental.

Overall, I do not recommend this vacation rental.

Reviewer Comments:

First when I come into the property the counter tops, appliances ,glass sliding doors,kitchen table was not cleaned. Went upstairs to bedroom walked into bathroom and inspected shower. There was and still is after trying clean it ourselves mold in shower. Walked back into bedroom pulled back sheets and saw long black hair in sheets and on quilt. Called Taylor made. Someone came out and flipped out sheets not quilt until one of our guests walked up there to inform her quilt has hair on it too. Second day went to office to get more wash rags. We was told that we have to wash the towels which meant everyday. We had 6 towels and 10 wash rags for 8 people. One girl did finally get a bag of towels. When we took back to house it had plenty of everything else except wash rags. They gave us two more. When I went downstairs to wash used wash rags the washer did not work. Called Taylor made. Someone nice came out and said they will contact owner to see what they want to do. No phone call til I called the next day in the evening. They was to come out next day in the afternoon. My husband was they for the delivery. Lowe’s took a half and he to decide which way the was going to take in the washer and dryer then when they got it in there asked him where are the new hoses. He told them he is not th owner of house. They told him they will not replace old hose to new machine. He again told them he wasn’t the owner and they would have to contact someone. So they decided to go ahead and change out hoses if my husband signed off and again he said no I’m not the owner. They finally hooked up washer then started with dryer. Then they said where is the new plug. My husband I am not the owner. So they said again they are not unscrewing the old one and putting on new dryer. Finally a Taylor made maintenance guy showed up and did it for them. So I have spoken with chad Taylor and he said he would call me with a compensation number. I have had Chris and Kim leave m

Rating Details:

The property manager was very helpful.

The vacation rental was spotless.

I was more than happy with the location.

I was very satisfied with the condition of the vacation rental.

Overall, I recommend this vacation rental.

Reviewer Comments:

The house was gorgeous. I would definitely book again.

Rating Details:

The property manager was very helpful.

The vacation rental was very clean.

I was very happy with the location.

I was very satisfied with the condition of the vacation rental.

Overall, I recommend this vacation rental.

Reviewer Comments:

We enjoyed our stay overall. Great house and lots of bedrooms and bathrooms

Rating Details:

The property manager was very helpful.

The vacation rental was clean.

I was more than happy with the location.

I was satisfied with the condition of the vacation rental.

Overall, I do not recommend this vacation rental.

Reviewer Comments:

We've stayed in this property before. We had problems with the rental the last time we were there. There was only 1 hair dryer for 4 couples, the hot tub was only half filled, the jets were blocked and the head rests were missing. In the master bedroom there were dead bugs, beetles and lady bugs all over the floor as well as on the window sills of the living room. All of the pots and pans were old and bent; they did not sit flat on the stove. The pans also had burned/caked on food on the bottoms. We visit 2-3 times a year and will not stay in this property again. My husband would like to explore Railey properties for next year.

Rating Details:

The property manager was more than helpful.

The vacation rental was clean.

I was more than happy with the location.

I was satisfied with the condition of the vacation rental.

Overall, I recommend this vacation rental.

Reviewer Comments:

Overall, I’d say this was a good place to stay. It had plenty of space to spread out, and was small enough for our family to still be together. It was located on a main road which was nice for the winter, to get in and out of town. There were a few downsides, the place had mice (which I don’t really blame anyone for), the hall bathroom and smaller bedroom were saunas while the basement was a meat locker. If the changed some of the floor vents to be able to close it would help regulate the heat. The basement windows were leaky; you could feel the cold air pouring in. I’d probably stay again, but would strongly recommend the owner or management co. do some fine tuning of the place.