Beautiful Studio unit overlooking the Gulf of Mexico
No refunds for cancellations made after payment is made
Don't use Resort Collection properties
The desk manager at Resort Collections who manages Long Beach would not give us our keys at 4 PM as promised. We argued. Then I asked for the owner's name. As I started to dial, we were given the keys. Once in the room there wasn't cable. We called them and the front desk person at Mejestic which we were told to do. At both places we asked that the cable get fixed. Nothing happened. Then I called VRBO for assistance. The person who helped us got frustrated with their lack of help or concern. The next day we call again and left massages about the cable. When we return at around 4 still no cable! My husband again called. Only then did someone show up, 24 hrs later. I see they have a 2 rating. Perhaps they should work on their imagine. We won't stay at their properties again.