This review was submitted before 2018 and has not been verified.
2/10 Terrible
Melissa P.
28 Aug 2017
Overpriced for what you are provided!
We rented this house for the July 4th week and paying $11K+ we expected more than what was provided. Firstly, the A/C when we arrived was broken. My father was on the roof with the repairman helping fix the issue in order to not have a day or two without A/C (we had three kids under the age of 3!). Secondly, a day before we arrived the owner contacts me that the dishwasher is broken and that it won't be fixed for our stay (basically implying its our issue to bear). With a house of 9+ guests this was needless to say an inconvenience. Thirdly, we arrive and there are NO sheets on the bed or bath towels. The photos in the listing actually show sheets but this is deceiving! When contacting the owner before we arrived (continuously asking questions) this was never mentioned nor is this stated on the website. We had to go to Walmart and pay for linens to make each bed. When we chatted with the owner about this all she mentioned was that we should've known and that she lists this on the details page (checked 3 times and no mention of this at all and even took screenshots!). Lastly, when we were leaving, the alarm system (without a trigger) went off for an hour and a half! Through all of this, my family was in contact with the owner about our dissatisfaction with how this house was maintained especially at its price point. The owner assured us that our inconveniences would be factored into our deposit back. Upon receiving the deposit, the amount the owner provided for our troubles was none other than insulting.