1 Bedroom, 1 Bath, Sleeps 4
Hi! My name is Steve Milo and I started Vacation Rental Pros in 2006. Our family stays in vacation rental homes whenever we travel, both domestically and abroad! I own several vacation homes and listen carefully to all our guests' feedback. Our greatest compliment is when folks refer Vacation Rental Pros to their friends and relatives. We now manage over 1,800 properties in Florida, Tennessee and South Carolina. We have homes in Ft. Myers Beach, Orlando, St. Augustine Beach, Daytona Beach, Palm Coast, Ponte Vedra Beach, Hilton Head and Gatlinburg. We booked over 15,000 rentals and received over 5,000 guest reviews in 2016. Please call if you need help booking your dream vacation!
Nice little spot
This was my second time at Beacher’s Lodge this year and this unit is very nice. Updated, kitchen well equipped. Great location, close to shopping and restaurants. Super short walk to the beach at this complex. Awesome view from unit. A bit tight for four people. Sleeper sofa is very comfy, but bring linens and additional blanket for it if you need to use it. There was none in the unit.
Thank you for your feedback regarding your recent stay. We are glad to know that you enjoyed the updates as well as the location. Hopefully you and your guests were able to take full advantage of what the area had to offer. We apologize for any inconveniences that you may have endured during your stay. To provide our guests with great accommodations, we pride ourselves in having the essentials you would need to have a stress free and pleasurable vacationing rental experience. If this was not the case for you, we apologize. Going forward, we will confirm that there are enough bedding essentials for the property. Again, we thank you for your comments and we hope to see you once more.
When we arrived I immediately went to use the restroom. I went to get the toilet paper and the fixture fell off the wall. I washed my hands and when I went to dry them the towel rack fell off the wall. The WiFi never worked. The code for the beach gate was wrong. The second day we went to the beach, was going to meet friends for dinner, washed a few dishes as the boys showered. I went to shower and the water disappeared. NO WATER! No dinner with friends either. I had had enough and left the condo a day and a half early.
We are sorry to hear that your stay was disappointing. We understand your frustrations and would like you to know that this is not a typical representation of our customer service. Guest comfort is important to us and we are completely committed to improving in the areas we seemed to have fallen short. According to our records, we have addressed the issue regarding the towel and toilet paper rack. We again apologize for the inconvenience, but the WiFi is a community issue and we do not have any control over the matter. We have made the necessary dictations in our system to further rectify any other issues in the unit. We appreciate your feedback and honesty and hope that you continue to book with us.
ST Augustine was amazing! Our room and stay was great.
This place is a dump, don't stay here
This rental unit was falling apart when we arrived. The towel rack had fallen of the wall and was sitting on the back of the toilet tank. Toilet paper hanger was dangling on one screw and ready to fall off. Door handle was coming off the door. Sliding door screen was off the tracks and leaning on the door. To top it off the water heater was not working. Curtain in bedroom window is too small for the window, making privacy impossible and allowing bright light into the room.
We were told that the unit had recently been renovated. If that is accurate, the owners got ripped off because the workmanship is terrible.
VRBO advertises WiFi but we could not access it with the network ID and password provided. The only place that we could log in was in the rental lobby. If that is all that is available, it should be clearly indicated in the listing for this property.
This property is rated "bronze by VRBO but a "copper" rating would be more accurate.
Beach boardwalk security access code provided was out of date, and did not work. Fortunately another guest provided the correct code.
When we asked a customer service agent if bicycle racks were available we were told that they were not, so the bikes were left at home. As it turns out, there are bike racks on the premises.
Having stayed in Vacation Rental Pro's properties 4-5 times in the past, we had always been satisfied. If this had been our first time, it would have been our last.
Fortunately when we requested to be moved to another property, we were very satisfied new one, and ended up having a great vacation.
We thoroughly apologize for any discomfort you and your family faced during your stay. We are sympathetic toward the upkeep of the house and have made the necessary notes and updates in our system to better handle similar situations in the future. You will be happy to know that the towel rod, tissue rack, the doorknob, and the screen door has been repaired. We were unaware of the WiFi being down and had contacted the appropriate channels to have it fixed. Again, we extensively apologize for any unpleasantness and inconvenience and appreciate your feedback and honesty.
We stayed here 2 weeks; would not recommend this particular unit to anyone. A warning on the bathroom door said "tippy toilet". That was very true. The toilet apparently simply sat on the floor, seemingly unattached to the drain properly!
We understand the Bronze properties were worn, but this was beyond worn; lampshade torn, light bulbs missing (they were replaced with a phone call to maintenance).
The personnel there were very nice, especially housekeeping. The floor plan of this unit simply was far too small for more than one person. The pull out sofa bed had such a thin mattress it was impossible to sleep on.
Would not come to this one again.
This bronze rated unit is in a well cared for complex, outstanding views for sunrise and sunset.
Rated as a bronze unit we were not sure what to expect but when walking in we found everything true to the photos and it was spotless throughout. It is an older unit which will need updating soon but we were very happy with our two week visit, loved the views and location to both the beach and pool.
The refrigerator stopped working but within hours an electrician was there to replace the outlet. The TV also stopped working but by late afternoon the owners showed up with a brand new TV which was larger than the old one. The service was fast, complete and everyone was very professional. The sliding glass door does need some serious professional work or replacement. The handle was broken and the rollers made it very hard to open and close. There were a couple of light bulbs missing but for us that was not an issue, we were there for the beach and took advantage of the great location all day everyday.
The entire complex is well cared for and nearly every room has a fantastic view of the sunrise. It was really nice to be on the beach and not see ANY high rise buildings. Everything is in low profile so you feel like your at the beach and not under a microscope. There are a few places to eat within a very short walk and then about eight miles to the north you can find just about anything you would want. It was nice not having all of that business traffic around where we were staying.
We really enjoyed our stay and found it very relaxing with plenty of nature trails, bike routes, and historical sites to visit when we wanted a break from the beach and swimming. We had a great time and plan to return again.