100% refund if cancelled at least 14 days before arrival date. 50% refund if cancelled at least 7 days before arrival date.
A house with great facilities for extended families in a wonderful part of France
Our party comprised four families 2 grandparents, 2 families of 4 and one of 3 including an 18 month old baby. The facilities of the house are fantastic and there is a definite wow factor when one arrives. Spacious grounds, very safe for the children, great children’s play area, amazing pools that are extremely well designed so that anyone in the adult pool can easily supervise children in their pool. Excellent provision of equipment including a pool table and table football indoors and table tennis, children’s climbing frame with slide, boule and badminton/volleyball outdoors.
The downstairs living space is very good with dining being both indoors and outdoors on the shaded patio. There is a gate from the patio down to the pool area which can be secured.
The only access to the first floor is via a narrow spiral staircase which we all managed but might be difficult for infirm folk. Also getting large cases up and down wasn’t easy.
It was incredibly hot during our stay (mid to high 30s) and keeping the house particularly the upstairs cool was hard. Some fans would have been helpful.
For such a large house the provision of bathrooms and toilets could be better, however we managed fine.
The house is situated in a very quiet area of rolling countryside with easy access to the Vezere and Dordogne rivers. A couple of our party went for early morning runs in the surrounding lanes and we also used the bikes.
I emailed Mr Urvoy several times prior to our stay with queries which he always responded to promptly and helpfully.
During the stay the kitchen sink became blocked which we should have reported sooner but managed for a few days by using the plunger. The only other issue was that the pool pump failed (on our penultima day) and the engineer came out the same day though couldn’t fix it as a replacement was required. Luckily, we were still able to use the pool for which we were grateful as it was the only way to get through the afternoon heat!
All in all we had a great time at the house and the four children aged 6,7,8 and 9 were never bored or lacking something to do.
Lovely Villa, spoiled by the Owner's arrogant attitude to guests who had problems
Villa Tamazit is a great villa in a lovely location with good outdoor facilities. Our visit was spoiled by some issues we encountered during our stay. When we reported them to the owner (after going to the trouble of having our message translated professionally into French) I received no sign of apology coupled with abuse suggesting I enjoyed finding fault and false statements (lies) about us leaving without telling anyone.
On arrival there were issues with the drains that were blocked (blamed on previous occupants) and needed unblocking by the handymen after 3 or 4 days. Both toilets were coated with a brown scale in the u-bend that we had to clean ourselves with chemicals. The sink was blocked and the fridge had it's own idea on what temperature it would settle on. The dishwasher was ineffective in cleaning due to lack of salt and rinse aid and one bedroom door would jam due to the hinges failing. There were several other small issues endured during our stay but the biggest issue I feel the need to report was that the first railing separating the children's pool from the larger pool had no bolts securing it to the dividing wall! This meant when I was entering the pool and grabbed for the rail on slipping, the whole very heavy railing came off the wall and fell onto my foot and into the pool. I injured my arm but fortunately nothing else. I reported this to the owner as stated above but felt, due to the tone of his reply, I needed to alert everyone to this potential danger should the railing fall again. Needless to say we will not be revisiting Villa Tamazit!
Je trouve votre commentaire bien triste avec toute l’attention que le personnel à consacré pour le bien être de votre séjour.
Aucune remarque ou reproche de votre part pendant les deux semaines de votre séjour à notre hôtesse.
C’est uniquement suite au SMS de notre hôtesse vous informant que vous avez laissez la villa dans un état pitoyable (porte arracher et bien d’autre choses, voir photos) que votre comportement à changé.
Comme énoncer dans mon mail, quittez la villa sans prévenir malgré le rdv pris avec Mélodie pour effectuer votre sortie pour ne pas à vous justifier est bien triste et résume bien la situation des choses. Vous avez fait le jour même opposition au chèque de caution pour ne pas nous permettre de réagir suite aux réparations à faire (bien triste aussi).
Pour information, c’est une entreprise qualifié dans l’assainissement qui est intervenue afin de déboucher la canalisation est non « des bricoleurs » comme énoncé dans votre appréciation.
Sachez que j’ai informer Homelidays afin de prévenir d’autre propriétaire d’être vigilant pour d’autre séjour de votre part.
wonderful family holiday
We were a family of 12 , aged between 3 years to 75 years of age. Melodie was very welcoming and efficient both on arrival and departure. We adults all thought the villa was exactly as the photos described it and indeed excellently equipped. The heated pool was a winner with our 4 little ones , the smaller "pool" they particularly loved. However the larger pool was well used by us all as was the wonderful seating area. The villa although in a lovely rural walking area is so close to the pretty villages of the Dordogne that all of us enjoyed Les Ezyies and the caves, Sarlat, Domme, Beynac, Bergerac and of course thoroughly enjoyed Tuesday and Saturday market in La Bugue, our nearest pretty village. We all, despite Satnavs had a job originally finding Les Grange as this is an area but all got there! There were 4 "units" , two families of 4, one younger couple and two grandparents. Upstairs we had only one separate toilet and one en suite bath/ shower in main bedroom . This to be shared by 6adults and 2 children. It would have been lovely to have had a hand wash basin within the toilet.
Anyone who has limited mobility could find the spiral stairs a problem.There is however a shower room and separate toilet downstairs.
We mentioned to Melodie that on use of washing machine we always experienced cut out of power despite ensuring no other electrical item being used at time which was a nuisance .
However we loved the villa, the brilliant play area, bikes, we loved the BBQ and the covered outside area although due to storms we had on a couple of occasions to eat inside ( great tables and seating areas inside and outside) . Everything has been so well thought out in making this villa comfortable, homely and efficient. Thank you so very much .
The Halloran and Richard families
Thank you for your appreciation, and we are pleased that your stay has gone well.
Good luck to you all and see you soon I hope for a new holiday in the Dordogne
Magnifique villa, pour famille avec enfants, place de jeux très bien aménagée, espace piscine génial. Déçu sur l'état des appareils ménagers (four, plancha).
CALME, SERENITE, BIEN ETRE, HAVRE DE PAIX
VILLA CONCUE POUR COMBLER LES PLAISIRS DE CHACUN
magnifique maison au calme
jardin et équipements extérieurs exceptionnels
idéal pour plusieurs familles avec des enfants
(Text automatically translated) At the heart of the Dordogne, you will enjoy an ideal location to visit the four corners of the Dordogne during your stay. Bergerac Airport has many connections with England. You also have an airport at Brive. It is still necessary to have a car, otherwise the rent. Perigueux Train Station.
(Text automatically translated) Lascaux, road miles and castles, prehistoric caves, the wine route. ? Natural Curiosity (CAVE ROUFFIGNAC) 6 km ? Natural Curiosity (Chasm Proumeyssac) 12 km ? Natural Curiosity (Lascaux) 25 km ? Cathedral (FRONT ST) 30 km ? Castle (CASTLE BEYNAC) 30 km ? famous Place (Square Avenue ...) (Sarlat) 30 km