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6/10 Okay
Jolene F.
26 Apr 2024
Loved the property, didn't like communication/lack of supplies
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Loved the property, beautiful penthouse. Plenty of space with our 9 people, 4 night stay. Clean beautiful view. Staff at condo nice. Pools were nice and beach was beautiful. 3 Elevators were fast. We were disappointed on the lack of supplies we didn't have and communication. After our long journey we got to the condo and realized one of the bathrooms didn't have TP. No extra garbage bags, and the bin marked cleaning supplies was completely empty.Had to buy salt and pepper (which it did state they wouldn't provide any oils or spices). Communication wasn't great. I had to email multiple times to get a question answered before a trip. Leading up to the trip we got an email that was contradictory to the VRBO listing. Attempted to resolve the issue before our stay. VRBO listing was correct, the email that caused anxiety was wrong. I did love the property and would recommend it to a friend, with the understanding of what not ideal.
Jolene F.
Stayed 4 nights in Apr 2024