Let your holiday begin... Sit back, relax and soak up the beachside ambiance ...
100% refund if cancelled at least 60 days before arrival date. 50% refund if cancelled at least 30 days before arrival date.
This is a perfect location & the amenities are great. Great view of the ocean. Only negative is when I booked on line I thought we were getting a ground floor unit but ended up on the 4th floor. Found it hard getting luggage up 4 flights of stairs.
Disappointed with the service but happy with location
Very disappointed with the front desk woman who was rude and uncompromising. The unit was dirty furniture was not clean but location good. Will never recommend it as it was false advertising.
We are very dissapointed in reading your review and that you felt that way about our service. The property information clearly states it is a 2 bedroom apartment with a sofa bed in the living and is a top floor apartment accessed only by stairs. Our description of the property is completley transparent and we pride ourselves on our customer service and many repeat guests. Our staff, in good faith, offered alternative accommodation initially when you said after checking in that the apartment did not suit your needs. The response was hostile and derogatory. On speaking to you before your arrival you did not bring up any of the concerns you may have had about what floor the apartment was on or access of the apartment by stairs. The alternate accommodation offered was ground floor with the same bedding configuration, but refused by yourself. No comments were made regarding the cleanliness of the apartment on the numerous times we spoke to you and we certainly would have had the cleaner reattend to address anything you felt had been missed by the cleaner and ourselves in the pre arrival report & photos.
We are disappointed and dismayed by your comments as this certainly does not reflect our team.
Nice Location Friendly Staff
Everything was wonderful especially the staff who made check in and check out very easy. Thank you
Beautiful location and melissa place was wonderful.We had an amazing time at our stay. Trinity beach is beautiful . lovely local restaurants to walk to and beautiful tours to take. loved it.
Relaxing stay in paradise
Such a great stay for my family!!!!. The unit was clean and had all we needed for a relaxing stay. The location was laid back, away from the tourist madness yet close to Cairns. The resort had a great pool, gardens and reception. The managers of the unit were fantastic and helpful. They booked our reef tour and gave us great local advice. They also helped us out organising WIFI ( very important to teenagers) I thoroughly recommend staying at Coastal Blue!!!
Thanks for your feedback, it is always welcomed and noted. We are thrilled to hear you enjoyed your stay and hope we can welcome you and your family back in the future.
Coral Sands Beach Resort
The property was very nice. We enjoyed spending time at the pool and the access to the beach. The proximity to some lovely restaurants was great. I had made a reservation on the website for a trip to Green Island but had not received a conformation email. The staff was able to locate my reservation and printed out what I needed to go on my trip. It was a lovely way to spend time in Cairns.
Thanks for your feedback, it is always welcomed and noted. I'm glad to hear you enjoyed your stay and hope we can welcome you and your family back in the future.