4/10 Poor
Tabitha Y.
13 Oct 2023
Liked: Cleanliness, location
Disliked: Check-in, communication
Great spot, terrible check-in
The check-in process was the worst. All of the check-in instructions were out of date, so my friend (the first to check into the home) was stranded alone in the dark after a long day of transit, unable to get in because the instructions were wrong. She understandably panicked because the area had no backup hotels. The host took ages to respond with the new check-in instructions. The host said she sent me the new instructions, but I never received it; either way, because the official check in instructions were wrong, it left my friend panicked and scared in the dark.
When the rest of the group got in, we discovered all the wifi info was out of date as well.
Otherwise, the home itself is great— 6 of my friends and I were in town for a wedding and there were plenty of rooms and space to go around.
Overall, we got the impression that while the property was nice, this host was not particularly thoughtful of the guest experience. Maybe the host will have learned from this, but our stay was definitely bumpier than we would have liked.
Tabitha Y.
Stayed 3 nights in Oct 2023
