1/5 Terrible
Kareem H.
26 Feb 2024
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Very small doesn't fit 8 people as described
Our experience with the apartment on Verb left much to be desired. Despite being advertised as suitable for 8 people, the reality was far from it. The space was cramped and overwhelmed with clutter, largely comprising the host's personal belongings. This not only limited our ability to move comfortably but also created an unsettling feeling of intruding on someone's private space.
Adding to the disappointment was the state of the furnishings. Rather than being conducive to a comfortable stay, the apartment was filled with antiquated pieces that seemed more fitting for a museum than a living space. Broken ottomans, tables, and beds littered the area, serving as constant reminders of the lack of care and maintenance the property had received.
Enduring these conditions for a full 7 days was challenging enough, but what truly soured our experience was the host's response upon our early departure. A week after leaving, we received an email accusing us of causing damages and demanding additional fees. This accusation was not only unfounded but also incredibly dishonest, as the items in question were already in a state of disrepair before our arrival.
The host's attempt to shift blame and extort money for pre-existing issues was nothing short of outrageous. It speaks volumes about their lack of integrity and disregard for guest satisfaction. Such deceitful practices have no place in the hospitality industry and certainly do not warrant a recommendation.
Kareem H.
Stayed 7 nights in Feb 2024