This review comes from a trusted partner site and has not been verified.
6/10 Okay
Mark S.
21 Apr 2024
Okay But Could Have Been Better
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This is the second time we have stayed at this property. The biggest problem is the toilet is loose at the floor and rocks when you sit on it I complained about this problem last year and it was never fixed. I'm surprised this has not caused a leak problem for the floor below.They installed new patio doors which were nice. The only problem they were installing new doors in other units and the procedure was very loud. If you wanted to sleep after 8:00 AM you were screwed. I understand that this is a item and needs to be completed is was just bad that we could not sleep in. The other problem was they just painted the whole unit and the oil based paint smelled strong for the first week. We had problems with the DirecTv not working, luckily I figured out that the painters had unplugged the cable from the wall and didn't plug them back in. Don't get me wrong the unit is nice well stocked and clean some issues that the owner could not control. The last issue is there are 4 elevators, they had one that was for the contractors only and one of the others kept breaking down. With it being during spring break timing the wait time to get an elevator was long. On nights and the weekends they could have removed the signage off the contractor only elevator to have at least one more elevator. We will probably stay at the Phoenix VII again just a different unit with a walk in shower.