4/10 Poor
Abi L.
16 Apr 2024
Liked: Cleanliness, location, listing accuracy
Disliked: Check-in, communication
Had to shovel snow ourself to get in
We booked this house for a weekend trip with our young children and a few friends. When we arrived, the house was almost completely inaccessible due to snow pileup. We were aware it had snowed a lot the weekend before but it hadn't snowed in the immediate days leading up.
The entrance to the house had knee deep snow accross the entire deck when we arrived for about 10-15 feet before the door. We called the host immediately but they did not answer so I sent a message.
We had a 5 month old, a 2 year old, and a pregnant woman waiting so we ended up walking through the deep snow to get in. It took a while to hear back from the host and the response was that they would try to find someone to do snow removal but no guarentee.
We had more people arriving soon so we ended having to scoop the entrance to the house ourself. By the end of our stay, none of the other outdoor spaces had the snow removed so no one came to do any snow removal and we were unable to utilize the large deck space.
Once we got in, we really enjoyed the indoor space. It was clean and was perfect for our group.
Overall it was just a very frustrating experience and even felt hazardous for us to be carrying young children through that.
Abi L.
Stayed 2 nights in Mar 2024