- 100% refund if you cancel at least 60 days before check-in.
- 50% refund (minus the service fee) if you cancel at least 30 days before check-in.
- No refund if you cancel less than 30 days before check-in.
Damage and incidentals
You will be responsible for any damage to the rental property that is caused by you or your party during your stay.
Children allowed - Cuna disponibleCuna disponible
Max guests: 6
This property was the perfect location. It was really close to the park and to the Cathedral. The view of the Cathedral was breathtaking.
Bedrooms and kitchen were bright and well stocked with everything we needed. The only problem we had was with the Wifi. It might have just needed to be rebooted. I would definitely stay there again.
Pros - LOCATION!!!!!! Beautiful view of church and a quick five minute walk to just about anywhere you want to go.
Cons - wi-fi basically non existent. It would be nice to have someone who can speak basic English when checking in. A small sign letting us know which apartment would also help. It wasn’t the poor ladies next door first time showing someone the correct apartment.
Overall a small price for a great apartment in a wonderful location. Highly recommended.
For English speakers,a work in progress
No instructions about unusual to us electric stove oplperation and manager,although pleasant is slow in English and NO ENGLISH AT ALL lady plus unusual to my ears Spanish who came AFTER we had to phone and to talk to neighbor and wait awhile since NO ONE to let us in.When better and CLEARER (at gate 28B NEXT to gate 28 with a B ringer) systems in place it will be top notch.Gals waiting tables at cafe down the hill and at nearby grocery- 2 good places- are ALL English fluent
Lovely location and property
Overall this apartment is wonderful. The living space, kitchen and bedrooms are all in great condition and very clean. The apartment is pretty spacious and would easily accommodates 6 ppl with the 3 bedrooms. The kitchen had everything you'd need to make a meal and the bathrooms had plenty of towels.
Pros: the location really is nice. Whether you step out and go right or left, you end up near the old town or cathedral area within a few minutes walk. The view of the Cathedral is really magical. At night when it is light up, just wonderful. The space is nice for hanging out or sitting around the table with coffee - it is very comfortable.
Cons: the outside area is in rough shape with many weeds and discolored walls and stone path. A good power wash and trimming would be an easy fix. Our weather was rain the entire time, so we didn't use this area so not a problem, but it does not look like the picture at all. The directions to get into the place were confusing: grey gate with grey mailbox. There was indeed a grey gate with the address above, but the mailbox was black. We walked down the alley and saw a door, but there wasn't an address or anything indicating this was correct. We called Victor and his aunt came out and met us, but it was 15 min of confusion. It would have been helpful had the instructions said: grey gate with grey mailbox, walk down alley and door is on the left. Press bottom button. Also, having a instruction book or manual for the property would have been helpful. We don't speak spanish and his aunt met us and told us how to lock the door and pointed at the kitchen, but since it was all in spanish we understood as much as we could, but didn't know where to turn the heat on. We reached out to Victor on this and after a few hours he told us the thermostat is in the 2nd bedroom downstairs, but it was very chilly until we figured this out. These are not really complaints, just suggestions for future guests I guess.
I would definitely recommend this property to anyone who is visiting Santiago.
Dear Lisa, thank you, your suggestions are really apreciated and will help us to improve communication with our guests. So sorry about confusion arrival day.
Comfortable but Street Noise is High
All was good inside and was as expected. The view of the Cathedral is great. The picture of the back yard is not reflective of the weedy and worn condition. The place was clean and very comfortable inside but is on a very busy street. Despite being at the back of the building you can hear and feel the rumble of traffic on the street. If you are light sleeper you won't be happy.
- english, spanish, portuguese