6/10 Okay
janet g.
5 May 2024
Liked: Check-in, location
Disliked: Cleanliness
Family gathering for memorial service
Apparently when I received the email with instructions regarding the property and checking out information was not correct . After contacting the owner I found out that the email we received was for prime season which starts 6/1 and we where there in May so therefore our instructions where different .This made me realize why none of the beds where made when we arrived , the towels we received where not all white which is the usual standard for a vrbo rental ( for sanitary reasons ) our towels looked like older towels . They were all paper thin many of them discolored . The master bathroom on 1st floor needed to be vacuumed and I’m sure the tube was never cleaned because you couldn’t open up on side of the shower door . My husband is a plumber by trade and when he tried to slide the door the 1st night it practically came off in his hands . He was able to put it back on and I notified the owners . The front of the fiberglass tub was somehow damaged by another person staying there and that was patched with some kind of cream colored material . Every bathroom in the house needs to be repaired and the entire place needs to be painted .Stains on the walls they have never been wiped down or cleaned . I’m not sure the cleaning people move the rugs in the bathrooms because they all need to be cleaned or replaced . We have stayed in many vrbo places , in fact we stayed in one for New Year’s Eve in Gatlinburg Tennessee which was a 5 start home , this is worth 3 .
janet g.
Stayed 7 nights in Apr 2024