10/10 Excellent
Sherief M., Mill Valley
2 Jan 2022
Liked: Cleanliness, check-in, communication, location, listing accuracy
Beautiful Villa on the Beach, Extraordinary Service
We were looking for a place for a family vacation for our extended family (6 adults, 7 children ages 3-12) and Villa Encanto definitely fit the bill. Everything was as advertised, the villa is literally right on the beach, the pool is large (and warm), the living quarters are spacious and very comfortable. And the Casita provide privacy/separation for a family who wants it. What came as a surprise was the service which was truly extraordinary. The concierge/manager attended to our every need, like having your own dedicated Four Seasons concierge, planned (excursions, photographer, birthday pinata) and unplanned (e.g. an unexpected need for a doctor), the onsite staff provided incredible meals, a constant flow of libations and guacamole, and were attentive without being intrusive. And the setting was truly gorgeous, our favorite memories are our breakfasts, early evening cocktails, and dinners overlooking the beach. Possibly the only caveat I would give is that over a holiday week the beach did get a bit crowded in the afternoon, although the mornings we felt we had it mostly to ourselves, and the beach felt like it was mostly filled with locals so felt a bit more 'authentic' than other parts of Puerto Vallarty. Overall this was one of our best vacations ever, I cannot recommend Villa Encanto highly enough.
Sherief M.
Stayed 6 nights in Dec 2021