6/10 Okay
Cindy S.
24 Oct 2023
Liked: Location
Disliked: Cleanliness, check-in, listing accuracy
Good location, but
This was our last stop on our vacation in Italy and we were disappointed. We felt pressured by Angela to provide a check-in time, but were not provided with exact location or check-in details until we requested them. Florence is a difficult to navigate and we notified Angela that we would be later than our agreed upon arrival because we could not locate the property. We were promptly charged 20 euro for a late check-in. The listing shows a hot tub and there was none. We had to keep our luggage on the floor because a luggage rack was not provided. The dishes in the cabinet were put away dirty and we had to wash everything before we could use them. There should also be a warning about accessibility for this apartment. There is a big step up to get into the shower and the opening is so small that it requires you go in sideways. No grab bar is provided to assist in getting up and into the shower. Anyone considering renting this property should be made aware of this situation.
Cindy S.
Stayed 2 nights in Oct 2023