- english, spanish
Check-in: 3:00 pm
Check-out: 11:00 am
solo en la terraza!!!
Mínimo 20€ por estancia, según días y tamaño
servició de cuna y cochecito bajo petición
La llegada a partir de las 21h tiene un suplemento de mínimo 20€
100% refund if cancelled at least 60 days before arrival date. 50% refund if cancelled at least 30 days before arrival date.
A good basic apartment, great location
Carla was very welcoming on arrival and even had some sweets for the children as well as some biscuits and tea/coffee which was a lovely touch. She mentioned if we needed more towels then to just let her know and she would drop some in. A couple of days later I asked if we could have 2 or 3 more, initially she asked how many, then sent a message saying that as we had a washing machine they would charge a considerable sum for more towels. It was disappointing response as the towels we had were quite small and we wanted to take a few to the beach. As Sitges is a beach resort, I wrongly assumed that some beach towels will be included, but I should have checked myself to be sure. One night we could not get through the communal door. This door is normally operated by buzzer and we didn’t have the key. I called Carla who said she would deal with it and call someone straight away, unfortunately she sent a message 10 minutes later to tell us to buzz other flats and get let in by someone else and left us to it. We had already buzzed the other flats before ringing her and nobody answered!! We were left outside with our children to wait for someone to come home and then let us in. She did check about 1/2 hour later that we got in but I felt this was very poor customer service.
Overall the apartment was good, a little tired in places but mostly clean. The location is fabulous, a short distance from town 2 minutes from the beach, 10 minute walk to the station where there are regular trains to Barcelona. We will definitely return to Sitges.