Ball Bay Beachouse Beauty

As previously explained to you our property had back to back bookings from December through to January, plus 3 weeks of heavy rain so very limited time for garden maintenance as many guests don’t want the annoyance of lawn mowing etc whilst relaxing at BBay. You were advised prior to your arrival of the washing machine as guests in before u let me know that it wasn’t working so I let u know immediately but unfortunately the delivery date was not until 6 days later so I had little control over that and agreed to refund you for an earlier departure. Prior to reading your review I sent you photos of our garden after it had been cleaned up as the weather has allowed garden maintenance in the last few days. You also complained of a flickering lamp in the lounge area which I have inspected and it is perfectly fine, nothing wrong with it so not sure what that was about. Now u didn’t like the second bed, then the cutlery, crockery and whatever else. Originally u booked for yourself and 2 sons, then u cancelled one son which resulted in another refund but failed to tell me that you were bringing a Labrador with you that unfortunately shed hair inside the house which U must have been aware of as the vac still had dog hair in it but I didn’t comment on that in your review so I am just glad that the majority of guests enjoy our Beachouse and don’t expect dishwashers and dryers or upgraded pots and pans as that would not be a major draw card for most and I would then have to raise my prices which also raises the cost of service fees to owner and guests by the websites. I will pass on your comments to our cleaner just in case she was remiss.