Reitano Real Estate
Check-in: 2:00 pm
Check-out: 10:00 am
100% refund if cancelled at least 60 days before arrival date.
After traveling 3 hours, and arriving at the Property Managers after hours to collect the property keys to check in, it was found that the keys to the property were not left in the collection location as arranged by the manager... It was by pure chance that an employee was still at the lication ( and knowing nothing about the arrangements) was able to contact someone from the office to secure us a key. Not Good Enough!!! Had the employee not been there we would have to had spent the first night of our stay in a motel!!!!!!!
Thanks for the review Mark & sorry that you were inconvenienced ! Please note, if you come in the future & find that keys have not been left as arranged we would ask you to advise us - our phone number is diverted after hours & we would come straight in & ensure you get keys. It seems the incorrect keys were left out - lucky that your wife checked them with us. Our sales staff member wanted to ensure that you did not get to the unit & find out there was a double booking, hence the discussion with the Property Management staff on the phone. We always strive to be better & thank you for your feedback !
The unit was very clean. Proximity to everything was excellent. Access with boats is brilliant.
Overall, The Arches Units are very well maintained & are kept very clean. Boat storage is very good. Off road for safety & access.
Quiet and peaceful place.
It was a pleasant stay very quiet and the unit was very large and clean. Will stay there again but will take my boat next time.