spectacular ocean and lake views.it is amazing to look at the storm,lightning rolling over the ocean sometimes,or at the other timesto see the whales play in the bay.it is amazing to listen to the ocean when you lie in the bed in the summer night,waves after waves.it is amazing to wake up to the birds singingin the morning.it is amazing to feel you are in the middle of naturethat this house can offer.
its just a short walk to the main street of town,little track to board walk from the house,top lake, you can go fishing,prawning anytime.
the house itself is fairly large.it can accomodate 2 families.3 big bedrooms,big rumpus room with pool table and double lock up garage which can accommodate fishing boat and car.easy access drive way.
Don't get me wrong the property is nice but if you want to be called DIRTY if you forget to wipe the microwave book this place.
The reason we are giving this rating to the property is because of the poor customer service.
First Problem: We got a reservation e-mail stating the house is reserved for 7 DAYS. But she never answered my e-mail or phone calls which we can understand since she told us that the phone was not working for a few days BUT We nearly lost our spot to another person then I learned from her that she doesn’t reserve the house. It’s first one in. The 7 days reservation doesn’t matter as long as the first put the deposit he gets in which is completely against the terms and conditions.
Second BIG Problem: The house state that the house should be left in the same state than when you enter it. Reading this we cleaned the house for nearly two hours before leaving and the night before as well.
We tried to make everything clean as much as we could.
We mopped the bathroom floor, made up the bed, put trash where trash needs to be, cleaned the table, vacuumed the rooms and living, putting the cushions back in place. The house was quite clean.
After cleaning the house and leaving I remember that I forgot something in the freezer so I write them a text message to say tell them so they could remove it before the next renter comes, as well as telling them we cleaned the place.
Later on at night, we were very upset that she sent us an e-mail calling us DIRTY JUST BECAUSE WE FORGOT THE WIPE THE INSIDE OF THE MICROWAVE AND THAT THE COOKTOP WAS NOT CLEAN UP TO HER STANDARD (I WIPED THE COOKTOP WITH A CLOTH)
We honestly did forget about the microwave there was quite a lot of stuffs to clean in the house so it’s an honest mistake, but it was INSULTING to be called dirty for forgetting the microwave when the WHOLE house was very clean.
We were going to book the place for 2 weeks on September but I think we will find somewhere else to go.
CONS ABOUT THE HOUSE:
- Gas bottle not refilled outside
- Dining table dark because there are no lights on the ceiling at that spot (very uncomfortable to have dinner)
For this we give them 2 stars only.
Board walk to merimbula lake
|Rate Period||Nightly||Weekend Night||Weekend||Weekly||Monthly||Event|
1 Feb 2017 - 23 Jun 2017
1 night minimum stay