4/10 Poor
Maria H.
6 Sept 2023
Liked: Check-in, location
Disliked: Listing accuracy
Wonderful home but property management leaves something to be desired.
This home is absolutely lovely to be simply put! The setting is very peaceful with the nearby stream and feeling of complete privacy even though there is a neighbor through the trees on the one side of the home. The kitchen was well stocked with everything you would need to prepare a meal! They provided a wide variety of games, DVDs and books to be enjoyed as well. The company that manages this property however seemed to be completely unprepared for our stay. When we arrived to the property we were greeted by not being provided with any toilet paper in either of the bathrooms in the home. Luckily we did bring a "just in case" roll along. Next we found out that the TV that was supposed to be connected to the dish wasn't working. We did call the office and they sent out a maintenance worker who was very nice and helped as much as he could. Unfortunately it was determined that a loaner TV would need to be brought out the next day. Later we found that the beds were made with only a fitted sheet and a thin quilt, missing the top (flat) sheet. With no other blankets in the home we made do as it was late. Next we found that they forgot to provide our rental with any towels at all. Lastly we also were not provided a key to the hot tub. When I called to the office the next morning everything got put on an eventual maintenance list unless I wanted to go to the office myself to retrieve the items. We would not stay here again because of Taylor-Made.
Maria H.
Stayed 3 nights in Sep 2023