2/10 Terrible
Jessica S.
10 Dec 2023
Liked: Cleanliness, check-in, communication
Disliked: Listing accuracy
No hot showers!
We experienced a lot of problems during our stay. This was supposed to be an enjoyable Thanksgiving family vacation. The main problem and complaint was not having hot water in the showers. The company did add a device to the master shower where you could use a hand shower and get hot water near the end of our 7 day stay in ONE shower. Take note, over a 5 minute shower would also trip the breaker. The contractor who installed this instant water line informed the problem is a major one.
Our senior parents were with us. Multiple times the elevator was not working so we had to climb 7 flights of stairs. On another day, I was taking a nap and was woken up to someone in the condo. They ran out when they saw me sleeping which was very suspicious. I was told they brought chairs. Who really knows.
The pool table is need of repair. If you put 2 balls in a a few of the pockets the pool pocket falls and the balls fall on the tile giving you a good scare.
The stove top has a grill knobs, so trying to cook on it is a challenge.
The washing machine malfunctioned. They did get it working but once I was told it was because there was mud and another time they said the latch. We paid more money to stay at this unit and expected luxurious amenities.
Do yourself a favor and save some money and rent one of the lower units to get hot showers and better amenities for 1/2 the price. I know this because we had more family at the same condo and they got to actually enjoy their vacation.
Jessica S.
Stayed 7 nights in Nov 2023
