2/5 Poor
Kimberly P.
10 Oct 2023
Liked: Check-in, location, listing accuracy
Disliked: Cleanliness, communication
I hope the get an exterminator soon. The house was great aside from the cockroaches
The house itself is great, 7 of us adults were able to stay here for 10 days without feeling too crowded.
The house is an older house and the floors are a bit uneven, kinda reminded us of the enchanted forest 😄 But, the cleanliness of this house was definitely an issue. Upon checking in, I noticed some debris under the kitchen table and in the laundry room that wasn't swept up. I also noticed that the jacuzzi bathtub already had a clump of long hair in the drain, I'm not that picky though. my coworkers/ housemates told me i should complain, I chose not to. But by evening on our first night of 10, we found a problem i couldn't ignore. COCKROACHES
Now, let me start with this, some of my coworkers stayed here last year and confirmed it wasn't a problem then, but it most definitely is now.
I reached out via email first in the middle of the night and because I hadn't heard back yet, I decided to call them our second day. The lady I spoke to told me that I was the first to ever say anything and acted surprised. I pointed out, I had a hard time believing that they didn't know about the problem because we found a box of a product to kill cockroaches, implying that they were already aware. She requested proof. So that night after work I returned to the rental and was able to get 5 or 6 photos and email them to her. The next morning I called again They looked for a house to move us to, but nothing could accommodate, so we were given a discount to stay
But the bugs stayed too
Kimberly P.
Stayed 10 nights in Sep 2023