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We spent two weeks as a couple at ChaletAustria in September 2014. The experience was wonderful in many ways, so I will list few things to know
1- The owner provides excellent instructions during the booking process, and ahead of arrival, which made the process smooth and hassle-free.
2- The chalet is in like-new condition, with all the amenities you can think of (Sauna, Hot Tub, modern furniture, fully equipped kitchen, barbecue facilities, DVD player and playstation with a selection of DVDs and games, books, board games, abundance of towels, linens, just too many things to list).
3- Inside the chalet there are clear instructions manual for everything, from how to operate and use the oven, to 10s of guides on surroundings and things to do. This is in addition to a guest card which can be useful for nearby attractions and shops.
4- The chalet is in a nice like new development, in a lovely setting with uninterrupted view from one side, which sets it aside from many of the chalet's in the development.
5- The location is great for nature lovers, sports, couples, etc, many nearby attractions, and also within 1-2 hours driving from many major cities (we went to Graz which was lovely, Villach, and Salzburg on day trips).
6- The chalet provides quiet and tranquility and complete privacy. Even the check in and check out process is self-service so we did not have the hassle of having to go to nearby office to get keys or do any paperwork, we arrived and immediately were able to get some rest after long travel, and when we were ready to leave just dropped the key in the box and were on our way.
7- The owner is very cooperative, trusting, and trustworthy. She was flexible in transaction fees, even one of the chairs broke and she told us not to worry about it.
8- There is a caretaker who is extremely friendly and helpful which you can call when you need something. We needed him once for help on starting the fireplace, and he was there within minutes to help. Although he speaks german and we don't, that was not a problem at all as we managed with a mix of english, german and hand sign and we had a laugh!
There is really nothing negative to say, except that we had to leave! we hope to come back soon