HomeAway.com.au is a part of the HomeAway family, a collection of sites dedicated to helping travellers create unforgettable holidays with their friends and family by helping them enjoy the space, privacy, and value our holiday rentals offer.
This was our first time renting through Orlando4villas . It was a very good experience. Whenever I had questions I had people such as Hazel and Wayne get back to me quickly and they were very helpful. We did appreciate the lovely home and pool.
There were a few glitches when we arrived at the house. The internet was not working . I tried to call the cell number I was given in the brochure I received online right before our visit. That number was "not connected". Luckily my daughter had data on her phone so she was able to look up online the company we were to call for any issues which was Sunshine Holiday Villas. She got a number that worked and we got in touch with a representative. My husband and I don't have data on our cells so that would have made any problems much bigger for us not being to connect with someone. Anyways a very nice person came out the next day which was a Sunday. He was very helpful. We discovered that the printed large card sitting by one of the tv's with the password had an incorrect password and the one given in my brochure was correct. That could be changed for less confusion. Then the young man discovered our problem was that the router for the internet connection was controlled by an ordinary light switch not marked in any way with a label. My son-in-law had unknowingly turned it off thinking it controlled the fan or light not sure. Simple problem to remedy.
A cover for the drain for the garburator would be great too. We would use the one from the other side of the sink if it wasn't in use but there were a couple occasions when something could have got caught down inside it . Again a small suggestion.
We truly did enjoy the home and pool. Everything was nice and clean at this home. It was decorated very nicely. We thought it was great to have the pool toys and our grandchildren also loved the toys that were in the closets. Having the Netflix for the children was also great for the down time they needed. The washer and dryer were also so helpful with having children from ages 4 months to 5 years. Renting the crib and exersaucer were also wonderful options. They were very clean which means a lot to us.
When we noticed the hose off the back of the dryer we called Sunshine Holiday Villas people once again and had speedy and very good service.
All in all this was a very positive experience and we would definitely recommend this home and Orlando4villas ! Thanks for helping make this holiday a great one!!!!
Carol and Jim Stockford