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Masnun is the manager and he helpedal us with everything. He was very helpful, he had also hired a driver named Selam and he was a great guy who knew the area to decide what to do. The pool is wonderful along with the view. The bedrooms were roomy and the master wad just beatiful. There is however Mosques who pray on the loud speakers, if you were not aware. If you are a light sleeper, bring ear plugs. We however enjoyed expericing there holiday on 31st of august and did not mind the praying ourselves.
We were 2 families of 3 people, (2 couples and a child each), which is about the maximum the villa could comfortably accommodate. It was one of the most pleasant and relaxing holidays we've ever had. The villa was lovely, we were just a few minutes walk to the beach (which has boating options to the Gilis), the host (Ms Siti) was extremely accommodating and helpful with anything we requested, and the small warung/resto at the entrance to the villa was amazing value with great quality local food. We spent most of our time in the private pool, at the beach, or on day trips to the Gili Islands, and we did venture into Senggigi for some grocery shopping and a couple of evening meals. The beachside restos in Senggigi were really good. The only negatives were the interrupted power supply (usually only a tripped breaker which needed resetting) and the slow and intermittent wifi, but that is an island wide problem I believe, not a villa specific issue. We are very grateful to our host for taking care of us, and we strongly recommend staying here for a relaxing holiday with small children. We expect to be back :)