We’ve given your dashboard a makeover with a clean and fresh look and great new features to help you get the most out of your HomeAway listing(s).
ReservationManager™ is the set of tools within your new dashboard that enables you to view and manage your enquiries and bookings in one place. ReservationManager™ lets you:
Keep track of and respond to guest enquiries
View information about future or prospective guests
Update your availability calendar and log bookings
Generate quotes to send to potential guests
Edit and save email templates for quick responses
Stay organised with the easy-to-use calendar
You can enter as much information as you want about your guests for future reference and repeat bookings. With the calendar, you can:
Add or edit guest reservations with one click
Review booking details
Enter the booking payment status
View guest contact details and communications
Save time by using email templates
Respond to your guests using email templates that you can edit, personalise and save, letting you start email conversations with potential guests quickly.
Or, if you prefer, you can continue to respond directly from your personal email account.
Easy to update quote templates to send to potential guests
ReservationManager™ enables you to pre-fill quotes with your rental rate information. All you have to do is send them to your guests.
Easily track down emails and booking confirmations
With the quick search feature you can find emails and bookings simply by searching for the guest’s name or email.
Easy to find and send review requests
Travellers often refer to reviews before making a booking so we’ve added a Review quick link that will let you manage your reviews easily.
Either send a review request to a previous guest or add your own review from a guest that has contacted you directly.
Quickly connect to tips and help topics
We also have a range of quick links that we’re adding to the new dashboard.
Visit our Toolkit, which gives you lots of information about how to get the most out of your listing(s) with HomeAway.
If you have any questions on the new dashboard, you’ll be able to visit our Help centre. We’ll probably have the answer to your question there but if we don’t you’ll see contact details to reach our Customer Support Representatives and they will be happy to assist you.
We hope you’re as excited as we are for the arrival of your new dashboard!