Book Direct in Confidence with HomeAway Traveller Protection
HomeAway Traveller Protection
HomeAway.com.au offers a transparent, trusted marketplace for holiday rentals and is the only Australian holiday rental site to also offer free protection against internet fraud.The site features traveller reviews, so you can read reports from previous guests to aid your decision and for extra peace of mind. HomeAway.com.au is part of a network of well established holiday rental websites that takes travellers security extremely seriously. Thousands of owners and managers and millions of travellers have been using our sites to advertise their property or find the perfect home for their holiday for many years.
In addition, we offer the highest levels of financial protection available in the industry with our free basic rental guarantee and have stringent checks and procedures in place to help protect against internet fraud.
HomeAway Basic Rental Guarantee against fraud
HomeAway.com.au does its utmost to protect against fraudulent listings on our sites. However, in the highly unlikely case you should fall victim to a scam on our site and are not covered by other means, HomeAway.com.au will reimburse the rental fee you have paid, up to a maximum of $1000.
You are automatically covered by the HomeAway Basic Rental Guarantee when you make a booking enquiry about our property on our site.
You do not need to register in advance to qualify for the Basic Rental Guarantee, but in the highly unlikely event you need to make a claim, simply contact our Customer Support team for a registration form.