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We enjoyed three days together before the family arrived ( 2 adults and three children) We enjoyed the pool and the Two living areas were great. I would like to have more linen (towels etc not enough for 8 days also having no dryer did not help with the constant rain. On arrival I was dissapointed not to have the basic salt and pepper cling wrap etc ( I left items for the next guest. Entering the front door low and behold "a broom and brush and
dustpan"oh dear." Very disappointed and made to feel like 'do the house work 'etc.,. I was a little dissapointed the day the alarm engaged, and everyone assumed they could turn it off remotely. We had to spend several hours away from the property and it really ruined the day for us contact with the agent was good however we feel we were treated as it was of no great concern as an interruption to our day, however we understand that these things happen and we accepted it on good faith,I hope the few items that we left in the refrigerator and cupboard for the next guest or cleaning staff were accepted in good faith.
We had a great time staying at Heliconia 10. It was very clean on arrival, had everything you would need in a home away from home and in a great location with lovely views.
Our trip ended with a little bit of a sour taste though with the way the caretaker treated us towards the end of the trip... If the caretaker changes over time, we would definitely stay here again and recommend to family and friends.