What an amazing experience - from the minute we picked up the phone and booked with Mark! So friendly, relaxed and helpful - he had all the answers we needed whenever we needed them - Mark & Cathy were always just at the other end of the phone! Once we arrived, the whole experience just got better and better. Very sincere and homely welcome to a beautiful chalet, with the most stunning views (especially from the jacuzzi!) The location was perfect, quiet and picturesque, yet just a very short walk to the lifts, Locker system (with boot warmers) at first lift meant no having to cart skis etc to and from the chalet - phew! The chalet decor was cosy and welcoming, spotlessly clean with a warm and relaxed atmosphere. Catering and customer service was second to none whether you were with a group, a family or just on your own ! It felt like we were staying with friends! The menu was varied and beautifully cooked, and the wine just kept on coming! The pretty little village is just a short walk away with a selection of pubs, restaurants and shops. The skiing was brilliant with access to such a wide area and hundreds of amazing runs for all ability levels - something for everyone! Breathtaking views! We have recommended this holiday to all our friends and are returning in 2010 with some of them! Can't wait!!